TiVo

[Stephen]

Originally Posted by RobboEdin

It makes it difficult to decide whether to take the 1TB TiVo if you don't have a clue on the spec of the 'cheaper' box.

Some rumours suggest a 0.5TB TiVo for £100 less. If this box has the same functionality as the existing box then anyone opting for the current box will be unhappy.

Do I delay or not?

Why would it make people unhappy?? If people want the 1TB hdd they will get it no matter the cost. I know plenty of people who are desperate and don't mind what the cost is. They always get the latest tech at launch so are always willing to pay for the exclusivity to be an early adopter.

If people want TiVo but aren't willing to pay for the full premium box then they can wait to see what else gets announced after launch. Its simple really.

More than likely it will be the same box with a smaller HDD, possibly 500GB. No reduced functionality at all.

I still don't get peoples reaction to the £40 install fee, everyone will be paying that to get TiVo. There will be no free installs given.

[Digital Fanatic]

Originally Posted by RobboEdin

It makes it difficult to decide whether to take the 1TB TiVo if you don't have a clue on the spec of the 'cheaper' box.

Some rumours suggest a 0.5TB TiVo for £100 less. If this box has the same functionality as the existing box then anyone opting for the current box will be unhappy.

Do I delay or not?

You'll have all the details on launch day (around the 11th April). VM will announce the spec/price of the lower spec TiVo, so you can make an informed decision.

It's likely that the spec will indeed be around the HDD size, rather than functionality.

I can't confirm pricing, but the "baby TiVo"* will be considerably cheaper than the 1TB model.

* my wording, not VM's

[mersey70]

Originally Posted by Stephen

Why would it make people unhappy?? If people want the 1TB hdd they will get it no matter the cost. I know plenty of people who are desperate and don't mind what the cost is. They always get the latest tech at launch so are always willing to pay for the exclusivity to be an early adopter.

If people want TiVo but aren't willing to pay for the full premium box then they can wait to see what else gets announced after launch. Its simple really.

More than likely it will be the same box with a smaller HDD, possibly 500GB. No reduced functionality at all.

I still don't get peoples reaction to the £40 install fee, everyone will be paying that to get TiVo. There will be no free installs given.

Except you eh Stephen!

Don't do as I do, do as I say springs to mind

I wonder if you would still have that view if you had to pay.

[Digital Fanatic]

Originally Posted by mersey70

Except you eh Stephen!

Don't do as I do, do as I say springs to mind

I wonder if you would still have that view if you had to pay.

I had to pay for install

[mersey70]

Originally Posted by Digital Fanatic

I had to pay for install

You catch my drift, your posts have been far more sensitive on the subject anyway DF.

[Stephen]

Originally Posted by mersey70

Except you eh Stephen!

Don't do as I do, do as I say springs to mind

I wonder if you would still have that view if you had to pay.

We do actually still have to pay for install of TiVo. A charge for the box and the £40 install fee. Its a standard install price no matter who is adding a service.

We even have to pay the £40 install if we take 50MB bb. No one escapes it unless they are a new customer taking all three services.

[RobboEdin]

Originally Posted by Digital Fanatic

You'll have all the details on launch day (around the 11th April). VM will announce the spec/price of the lower spec TiVo, so you can make an informed decision.

It's likely that the spec will indeed be around the HDD size, rather than functionality.

I can't confirm pricing, but the "baby TiVo" will be considerably cheaper than the 1TB model.

DF Thank you very much - that is great news.

In reply to Stephen. I personally would be very unhappy if I paid £100 more and the only difference in the box was the disk size.

My 5 year old V+ is now becoming limited by its disk size and the arrival of HD. I do not, however, require 1TB of space. When could anyone possibly find time to watch 120 hours of accrued HD TV anyway? 0.5TB would be perfectly adequate for me and £100 is worth saving (for anyone).

[mersey70]

Originally Posted by Stephen

We do actually still have to pay for install of TiVo. A charge for the box and the £40 install fee. Its a standard install price no matter who is adding a service.

We even have to pay the £40 install if we take 50MB bb. No one escapes it unless they are a new customer taking all three services.

Is 'we' you?

I believe you said you didn't pay yourself did you not, certainly not the £149 anyway?

My post wasn't directed at any other staff as you are the one telling people they shouldn't have a problem having to pay the £40 on top of £149.

If all you had to pay was £40 then maybe be a tad more sensitive to customers.

[RobboEdin]

Originally Posted by Stephen

We do actually still have to pay for install of TiVo. A charge for the box and the £40 install fee. Its a standard install price no matter who is adding a service.

We even have to pay the £40 install if we take 50MB bb. No one escapes it unless they are a new customer taking all three services.

Come on, that's not strictly true. There are many on here who advocate that Retentions will roll over and give you a £40 credit to effectively give free installation.

Originally Posted by Digital Fanatic

I had to pay for install

I would have thought you would have installed it yourself

[nick_f]

FAO DF: Thanks for the info as always, am I right in understanding that there will be further offers on the 1TB on the 11th then?

Can anyone tell me the HD size of the the SA V+ I currently have?

[Stephen]

Originally Posted by RobboEdin

DF Thank you very much - that is great news.

In reply to Stephen. I personally would be very unhappy if I paid £100 more and the only difference in the box was the disk size.

My 5 year old V+ is now becoming limited by its disk size and the arrival of HD. I do not, however, require 1TB of space. When could anyone possibly find time to watch 120 hours of accrued HD TV anyway? 0.5TB would be perfectly adequate for me and £100 is worth saving (for anyone).

Well my 1TB TiVo is sitting at 47% used simply because everything I record is HD now and most of that is movies, mostly for keeping to watch at some point as TV shows get watched as soon as possible. I prefer the ability to keep all the stuff I want so I can watch when I want, rather than before the HDD fills up as it would if I only had 500GB.

---------- Post added at 10:12 ---------- Previous post was at 10:10 ----------

Originally Posted by nick_f

FAO DF: Thanks for the info as always, am I right in understanding that there will be further offers on the 1TB on the 11th then?

Can anyone tell me the HD size of the the SA V+ I currently have?

There will be other pricing announced for VIP30 and VIP50 customers and also for new customers I would think.

The HDD in the V+ is 80GB.

---------- Post added at 10:16 ---------- Previous post was at 10:12 ----------

Originally Posted by mersey70

Is 'we' you?

I believe you said you didn't pay yourself did you not, certainly not the £149 anyway?

My post wasn't directed at any other staff as you are the one telling people they shouldn't have a problem having to pay the £40 on top of £149.

If all you had to pay was £40 then maybe be a tad more sensitive to customers.

All staff have to pay the install fee and also for the TiVo box.

However in my case I didn't pay anything but thats because my TiVo isn't on my own customer account. I signed an NDA when I originally got the box. That should give you a clue about why I did pay.

[Digital Fanatic]

Originally Posted by mlayzell

I would have thought you would have installed it yourself

I'm not an field engineer

Mine was installed by a very nice VM TiVo engineer. Took about 3 hours to install due to it being the 2nd he'd installed.

The download from TiVo US took most of the time and I needed my signal levels adjusting in the DP.

I've had a faultless service on my TiVo as the install was top notch.

[RobboEdin]

Originally Posted by nick_f

FAO DF: Thanks for the info as always, am I right in understanding that there will be further offers on the 1TB on the 11th then?

Can anyone tell me the HD size of the the SA V+ I currently have?

The disk size in the current V+ is 160GB. It is a sixth of the size of the coming 1TB TiVo.

[mersey70]

Originally Posted by Stephen

Well my 1TB TiVo is sitting at 47% used simply because everything I record is HD now and most of that is movies, mostly for keeping to watch at some point as TV shows get watched as soon as possible. I prefer the ability to keep all the stuff I want so I can watch when I want, rather than before the HDD fills up as it would if I only had 500GB.

---------- Post added at 10:12 ---------- Previous post was at 10:10 ----------


There will be other pricing announced for VIP30 and VIP50 customers and also for new customers I would think.

The HDD in the V+ is 80GB.

---------- Post added at 10:16 ---------- Previous post was at 10:12 ----------


All staff have to pay the install fee and also for the TiVo box.

However in my case I didn't pay anything but thats because my TiVo isn't on my own customer account. I signed an NDA when I originally got the box. That should give you a clue about why I did pay.

All I am saying is that given how you got Tivo it might be an idea for you to be more understanding of your own customers concerns. They registered over 4 months ago and rightly or wrongly seem to have genuine concerns about the offer that was made. I assume you have seen the straw poll result which for a mostly supportive forum like this makes very bad reading for Virgin.