Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Dissused Virgin Media Cable

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Installation Issues

Pre-install & Recommend a Friend
Reply
 
Thread Tools
Old 06-10-2011, 09:03   #1
japitts
cf.geek
 
Join Date: Apr 2008
Services: V6 with Full-House/Maxit Sports & Movies, 100Mb broadband, Talk Weekends.
Posts: 570
japitts has much to be proud ofjapitts has much to be proud ofjapitts has much to be proud ofjapitts has much to be proud ofjapitts has much to be proud ofjapitts has much to be proud ofjapitts has much to be proud ofjapitts has much to be proud ofjapitts has much to be proud ofjapitts has much to be proud of
Pre-install & Recommend a Friend

Initially a little background to this situation: When I lived with my parents 10+ years ago, I had Virgin installed. TV, phone and later broadband, all installed upstairs - external splitter point downstairs and an external run of cable to the entry point upstairs. For numerous reasons when I moved out, they didn't take over the account and to this day have BT phone with Freeview TV, although ironically enough Virgin National as the broadband ISP.

Fast forward - their BT line is absolutely shocking for broadband, and the lure of VM broadband and CatchUp TV is proving too much. Trouble is, they've recently redecorated the house and the 3 services are required in different parts of the house. TV & phone downstairs, internet upstairs. I'm also hoping to recommend them, and get our £50 credit.

How do we go about getting pre-install visits these days? Or is there a new process to check that paths for each of the cable runs is available, that everyone's happy with? Although I can't see this being a deal-breaker, they understandably want to consult on where the install will go and make sure there's no awkward surprises come potential install day.

Thanks for any advice.
japitts is offline   Reply With Quote
Advertisement
Old 06-10-2011, 09:08   #2
weesteev
Cable Guru
 
weesteev's Avatar
 
Join Date: Jun 2004
Location: Scotland
Age: 41
Services: Virgin Media Gig1 RFOG, TV360, Stream, GoFibre 1Gb
Posts: 1,049
weesteev has reached the bronze age
weesteev has reached the bronze ageweesteev has reached the bronze ageweesteev has reached the bronze ageweesteev has reached the bronze ageweesteev has reached the bronze ageweesteev has reached the bronze ageweesteev has reached the bronze ageweesteev has reached the bronze ageweesteev has reached the bronze age
Re: Pre-install & Recommend a Friend

Pre install visits can be booked by the sales rep you speak with in advance of your install.

Connect a friend is done solely through the website now, I'm not sure how the end process works as I believe its all automated now, but if a rep calls to confirm the booking then you can arrange a pre install visit that way.

http://connectfriends.virginmedia.com/
__________________


Access Network Innovation @ Liberty Global/Virgin Media

All comments are my own opinion and not a direct expression of LG/VM.
weesteev is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 16:52.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.