Moving house to non virgin area
01-03-2017, 11:05
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#1
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,589
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Moving house to non virgin area
My daughter is looking to move house shortly, but the new property will be in a non-Virgin area.
Although no longer able to keep her V6 or other VM services, will she be permitted to keep her email address? Although she will be able to gain access to the Virgin Media site, she is worried that her user name and password will no longer work.
Does anyone know the answer to this, please?
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01-03-2017, 11:22
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#2
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Moving house to non virgin area
No, you can't keep the Virgin Media email address. It'll stop working 90 days after the broadband services stop.
__________________
I work for Virgin Media but all views are my own.
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01-03-2017, 12:38
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#3
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,589
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Re: Moving house to non virgin area
Thank you for clarifying that, Ben.
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