Constant HD Channel Issues
10-06-2017, 12:06
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#16
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,589
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Re: Constant HD Channel Issues
Quote:
Originally Posted by smallclone
Because she told me it had been fixed. She told me she could see the power levels go from LOW to HIGH on her screen over the course of our 10 minute conversation.
I would like this to not happen to anybody else. I would like Virgin to trace the operator that 'helped' me and ask her why she lied to me.
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That clarifies it, thank you.
I must admit, I was under the distinct impression that VM could give you a power boost, and this has been offered to me before. It worked, too, unless this was simply a coincidence, because I re-booted my box at the same time. This is when I had my old V+ box, so it was a while ago now.
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10-06-2017, 12:15
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#17
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cf.mega poster
Join Date: Jun 2003
Posts: 8,899
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Re: Constant HD Channel Issues
Quote:
Originally Posted by OLD BOY
I must admit, I was under the distinct impression that VM could give you a power boost, and this has been offered to me before. It worked, too, unless this was simply a coincidence, because I re-booted my box at the same time. This is when I had my old V+ box, so it was a while ago now.
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There are things they can change remotely, but power isn't one of them. I suspect they tell you they are adjusting the power when they are actually changing something else that may not be so easy to explain.
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25-06-2017, 16:13
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#18
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cf.addict
Join Date: Jan 2010
Services: VIVID 200, TV and calls, with Sky Movies and Sky Sport, Asian Mela. Two 1TB Tivo
Posts: 321
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Re: Constant HD Channel Issues
I have called a few times, and one of the things they fo is remotely increase the power levels. Knowing this is not possible remotely, i will have to get them in. It is a bit silly that they say that is what they are doing
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25-06-2017, 17:04
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#19
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Permanently Banned
Join Date: Jan 2012
Location: Near France
Services: Tivo XL
150mb broadband
L phone
Posts: 1,817
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Re: Constant HD Channel Issues
Occasionally when I selected an HD channel the ruddy Tivo box would go on a reset mode... no idea why (new handset used). Sometimes I still get a minor pixelation on some ITV channels.
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