23-02-2016, 10:16
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#1
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Inactive
Join Date: Feb 2016
Posts: 6
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New phone confusion
I have just got a shiny new Sony Xperia M4 Aqua. The instructions such as they are say i have to insert the new sim card into the phone. And from the instructions it looks like the card goes into a slot at the side.
Problem is it wont fit
Its my first smart phone although i have had other mobile phones. With my old phones you took the back off and fitted the sim card. I wonder if Virgin have sent me the wrong card by any chance.
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23-02-2016, 11:12
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#2
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cf.geek
Join Date: Jan 2006
Location: Thornaby
Age: 49
Services: XL tv with 2x V6 boxes, M phone, 350Mb broadband
Posts: 791
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Re: New phone confusion
You need to be using a Nano sim card. Also make sure you are trying to put it in the correct slot as the M4 has a MicroSD slot as well.
http://www.geeksquad.co.uk/articles/...qua%20assembly
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23-02-2016, 14:23
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#3
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Inactive
Join Date: Feb 2016
Posts: 6
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Re: New phone confusion
I think the sim is wrong. Looking at the virgin media card the sim came on it looks like they sent me a micro sim (it has a red border)
Is there a Virgin phone number to call if you have problems.
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23-02-2016, 14:54
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#4
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Bah Humbug!!
Join Date: Feb 2004
Location: Glasgow
Age: 43
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 13,779
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Re: New phone confusion
They wouldn't have sent the wrong SIM. All SIMs now can be pushed out to be either Micro or Nano.
__________________
AMD Ryzen 7 7700 | 32GB DDR5 6000 | RADEON 7900XT | WD 2TB NVME
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23-02-2016, 15:24
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#5
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,254
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Re: New phone confusion
Quote:
Originally Posted by Stephen
They wouldn't have sent the wrong SIM. All SIMs now can be pushed out to be either Micro or Nano.
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What Stephen said, just popout the Nano sim from the Microsim.
__________________
PSN: Snoopzster
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23-02-2016, 15:42
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#6
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cf.mega poster
Join Date: Jan 2012
Location: Deepest pits of Hell
Age: 39
Posts: 4,966
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Re: New phone confusion
Yes, I learned that. What you do is, push the SIM from the gold part out and there is your nano SIM card.
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23-02-2016, 18:31
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#7
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Inactive
Join Date: Feb 2016
Posts: 6
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Re: New phone confusion
Thanks guys now i see what i am supposed to do. It was not obvious that i had to pop the sim of the little card but i did it and it works 
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24-02-2016, 08:07
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#8
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cf.mega poster
Join Date: Jan 2012
Location: Deepest pits of Hell
Age: 39
Posts: 4,966
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Re: New phone confusion
No worries, it isn't made clear. I had to call them up when I got mine last year. I did suggest to them that they include instructions on how the micro SIM works, they obviously don't feel it is needed.
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08-03-2016, 20:43
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#9
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Guest
Location: Luton
Services: Big Kahuna, Phone XL, Boxnation
Posts: n/a
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Re: New phone confusion
Quote:
Originally Posted by MarkC1984
No worries, it isn't made clear. I had to call them up when I got mine last year. I did suggest to them that they include instructions on how the micro SIM works, they obviously don't feel it is needed.
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Not clear at all, that the delivered SIM can be either a Micro or Nano depending on what phone you have got!
The stupid thing I rung up saying I needed a Nano SIM and the CS sent me out another of these dual SIMS 
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08-03-2016, 21:16
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#10
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 68
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,652
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Re: New phone confusion
I got mine cut down for free by my local mobile store.
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08-03-2016, 21:49
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#11
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Guest
Location: Luton
Services: Big Kahuna, Phone XL, Boxnation
Posts: n/a
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Re: New phone confusion
Quote:
Originally Posted by pip08456
I got mine cut down for free by my local mobile store.
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The funny thing is to make it a Nano SIM you just need to push it out of the middle
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