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Any news on the superhub 3 latency fix?
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Old 29-09-2017, 10:20   #1
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Any news on the superhub 3 latency fix?

Anyone know what the status of the firmware fix for the latency issue due to the intel puma 6 bug?
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Old 29-09-2017, 12:39   #2
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Re: Any news on the superhub 3 latency fix?

Nope.
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Old 29-09-2017, 14:20   #3
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Re: Any news on the superhub 3 latency fix?

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Nope.
Maybe there is nothing they can do about it full stop!
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Old 29-09-2017, 15:31   #4
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Re: Any news on the superhub 3 latency fix?

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Originally Posted by nigelmclelland View Post
Maybe there is nothing they can do about it full stop!
Pretty much, yup. Not without reducing the throughput dramatically.
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Old 29-09-2017, 17:16   #5
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Re: Any news on the superhub 3 latency fix?

I think they could be missing a trick.
They should buy a load of good Broadcom based Cable Modems and sell them to people.
In years gone by this was available as an option from NTL, you could either buy or rent your modem from them.
This way they could keep track on the Sales and MAC addresses etc.
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Old 29-09-2017, 19:44   #6
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Re: Any news on the superhub 3 latency fix?

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Originally Posted by adduxi View Post
I think they could be missing a trick.
They should buy a load of good Broadcom based Cable Modems and sell them to people.
In years gone by this was available as an option from NTL, you could either buy or rent your modem from them.
This way they could keep track on the Sales and MAC addresses etc.
Why?

They should provide us with hardware that works in the first place!
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Old 29-09-2017, 19:56   #7
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Re: Any news on the superhub 3 latency fix?

I wouldnt buy my own Cable Modem, i did do with Cambridge Cable/NTL though saving £5 a month, but that isn't really possible now with how often hardware changes.
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Old 29-09-2017, 19:58   #8
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Re: Any news on the superhub 3 latency fix?

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Originally Posted by Aye Up View Post
Why?

They should provide us with hardware that works in the first place!
You mean the manufacturer should have, not really anything to do with VM.
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Old 30-09-2017, 12:21   #9
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Re: Any news on the superhub 3 latency fix?

They might have to just hope people forget about the problem. Another solution might be to make sure the superhub 4 starts out with a choppy setup like the SH3, then gradually smooth out the signal as more people start using SH4. Boil the frog so they don't notice there was ever a problem at all and don't all start demanding SH4 and / or financial compensation overnight. Of course, that would be sneaky though, right?
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Old 30-09-2017, 12:38   #10
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Re: Any news on the superhub 3 latency fix?

I have never seen a problem on my Hub3 even though the TBB graph looks bad.
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Old 30-09-2017, 14:59   #11
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Re: Any news on the superhub 3 latency fix?

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Originally Posted by SnoopZ View Post
I have never seen a problem on my Hub3 even though the TBB graph looks bad.
Same here.
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Old 30-09-2017, 15:11   #12
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Re: Any news on the superhub 3 latency fix?

So a Hub 4 will be a DOCSIS 3.1 device, will cost VM somewhat more than the current Hubs and should, in theory, only be released to customers on 3.1 tiers as the supply will initially be limited.

That said, I'm sure the retentions teams will hand them out like sweets as soon as they arrive in stock.
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Old 30-09-2017, 16:56   #13
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Re: Any news on the superhub 3 latency fix?

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Originally Posted by Ignitionnet View Post
So a Hub 4 will be a DOCSIS 3.1 device, will cost VM somewhat more than the current Hubs and should, in theory, only be released to customers on 3.1 tiers as the supply will initially be limited.

That said, I'm sure the retentions teams will hand them out like sweets as soon as they arrive in stock.
Is there a Hub4 trial as i usually get invited onto one, but i guess i missed out if there is, has a Hub4 been officially announced yet by VM?
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Old 30-09-2017, 18:26   #14
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Re: Any news on the superhub 3 latency fix?

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Originally Posted by Ignitionnet View Post
released to customers on 3.1 tiers
is it going to be a singular tier like when 50mbits was launched exclusively on docsis3 (perhaps a new 500mbit tier) or a batch of new tiers? Any news on when it is all going to starts, like in the New Year?
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Old 30-09-2017, 18:58   #15
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Re: Any news on the superhub 3 latency fix?

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Originally Posted by General Maximus View Post
is it going to be a singular tier like when 50mbits was launched exclusively on docsis3 (perhaps a new 500mbit tier) or a batch of new tiers? Any news on when it is all going to starts, like in the New Year?
So 500Mb won't need 3.1. 3.0 is more than adequate.

Should be some indication of trials this year, however when it happens in the UK depends on what BT do. There's no rush for right now, BT's use of G.fast leaves 3.0 more than adequate.

Should Openreach go on an FTTP binge this will change and 3.1 will be required, however there won't be any significant progress on that until probably 2019.

VM may release 3.1 both to supply a super-duper tier and as capacity relief, moving some customers onto it, depending on the cost of the CPE.

The major thing to remember is that it's not like 3.0. When 3.0 was released new modems were provided for the new tier, and the older modems were moved onto 3.0 as it's backwards compatible. 3.1 requires new equipment; the 3.1 modems are quite literally a 3.0 modem and a 3.1 modem combined, and they draw on the bandwidth of both.

TL;DR don't hold your breath, however there's plenty of life in 3.0 anyway. Comhem in Sweden are selling a gigabit down, a hundred Mb up on it with reasonable results.
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