Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Problem checking web mail

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Service

Speed calibration phone call
Reply
 
Thread Tools
Old 05-04-2017, 19:46   #1
david_w2k
cf.addict
 
Join Date: Jun 2003
Posts: 230
david_w2k is on a distinguished roaddavid_w2k is on a distinguished road
Speed calibration phone call

Hello
Had 2 calls today from Virgin Media saying they wanted to do a speed calibration or tune up on my broadband service and were reviewing my Shub settings - first one I ended because I was busy and then got a second one but got cut off before the person could explain what they actually wanted to change...

Sounds a bit like one of those scams but pretty sure they were from VM as the only times my home phone has rung in 3 years as a customer is from them... Any idea what they actually wanted to do??
david_w2k is offline   Reply With Quote
Advertisement
Old 05-04-2017, 19:50   #2
jb66
cf.mega poster
 
jb66's Avatar
 
Join Date: Aug 2009
Posts: 5,386
jb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze array
jb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze arrayjb66 has a bronze array
Re: Speed calibration phone call

Its a scam, Virgin can change wifi settings etc remotley
jb66 is offline   Reply With Quote
Old 05-04-2017, 22:08   #3
david_w2k
cf.addict
 
Join Date: Jun 2003
Posts: 230
david_w2k is on a distinguished roaddavid_w2k is on a distinguished road
Re: Speed calibration phone call

Quote:
Originally Posted by jb66 View Post
Its a scam, Virgin can change wifi settings etc remotley
That is what they were offering to do I think until I got cut off
david_w2k is offline   Reply With Quote
Old 06-04-2017, 08:51   #4
Synthetic
cf.geek
 
Join Date: Jul 2010
Location: Newcastle
Posts: 785
Synthetic is a name known to allSynthetic is a name known to allSynthetic is a name known to allSynthetic is a name known to allSynthetic is a name known to allSynthetic is a name known to allSynthetic is a name known to allSynthetic is a name known to all
Re: Speed calibration phone call

I'd still say it was a scam, never known VM to proactively attempt to improve customers' wifi connections
Synthetic is offline   Reply With Quote
Old 06-04-2017, 13:22   #5
Kushan
FORMER Virgin Media Staff
 
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
Kushan has a bronzed appealKushan has a bronzed appeal
Kushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appealKushan has a bronzed appeal
Re: Speed calibration phone call

I dunno, I did get a letter through yesterday saying something like "5 steps to improve your wifi" so maybe there is some kind of campaign to do it.

Still, dunno why they're bothering.
Kushan is offline   Reply With Quote
Old 10-04-2017, 23:27   #6
DJSADERS
Ex - McNicholas Guildford
 
Join Date: Sep 2010
Location: Petersfield, Hampshire, UK
Age: 33
Services: Sky Q 1TB, 2 x Sky Q Minis, Virgin Media Business Voom Fibre 2
Posts: 314
DJSADERS is a glorious beacon of lightDJSADERS is a glorious beacon of lightDJSADERS is a glorious beacon of lightDJSADERS is a glorious beacon of lightDJSADERS is a glorious beacon of lightDJSADERS is a glorious beacon of lightDJSADERS is a glorious beacon of light
Send a message via MSN to DJSADERS
Re: Speed calibration phone call

possibly trying to provide a hub upgrade?
DJSADERS is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 23:57.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.