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Can i switch off voicemail myself?
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Old 14-12-2010, 21:15   #1
kandinsky
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Can i switch off voicemail myself?

Can I switch voicemail off myself as virgin are totallt incapable of doing it for me. Phoned them 3 times in past 4 days. various stories about it taking 24 hours then 48 hours to kick in... then guy assures me it is deffo switched off. i phone my landline from my mobile... the friggin voicemail comes on...


HOW THE HELL DO YOU GET IT SWITCHED OFF.

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Old 14-12-2010, 22:20   #2
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Re: Can i switch off voicemail myself?

They need to switch it off and it should take around 24 hours as I have had mine switched off as well.

Ring tomorrow after 0800 and ask again advising them of your continuing saga and they should raise it to 2nd line for a resolution.
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Old 15-12-2010, 16:19   #3
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Re: Can i switch off voicemail myself?

Quote:
Originally Posted by kandinsky View Post
Can I switch voicemail off myself as virgin are totallt incapable of doing it for me. Phoned them 3 times in past 4 days. various stories about it taking 24 hours then 48 hours to kick in... then guy assures me it is deffo switched off. i phone my landline from my mobile... the friggin voicemail comes on...


HOW THE HELL DO YOU GET IT SWITCHED OFF.

It prob is switched "off" but may still be on the switch/exchange for some reason. a call to VM faults should fix the issue.
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