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Broadband down, 13 hours and counting
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Old 15-07-2017, 11:02   #1
flatley
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Broadband down, 13 hours and counting

Looks like VM are having issues again. London, certainly area 20, and other parts of the country have a complete loss if service.

ETA for fix 16:00 today 15th July according to their status doodad page.

Just an observation if anyone was wondering.
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Old 15-07-2017, 11:21   #2
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Re: Broadband down, 13 hours and counting

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Old 15-07-2017, 15:59   #3
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Re: Broadband down, 13 hours and counting

ETA now 20:00
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Old 15-07-2017, 22:12   #4
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Re: Broadband down, 13 hours and counting

Mine has been off and on for the last two weeks. Off for the whole day on Wednesday. Off again tonight for a few hours. Wtf is going on?
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Old 16-07-2017, 00:13   #5
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Re: Broadband down, 13 hours and counting

Liverpool had an outage for a few hours, looks like it was fixed about 30 minutes ago.
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Old 16-07-2017, 01:01   #6
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Re: Broadband down, 13 hours and counting

Actually had some issues here a few hours ago, but only on sites outside of the UK.
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Old 16-07-2017, 08:34   #7
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Re: Broadband down, 13 hours and counting

Off again this morning. Ridiculous.
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Old 16-07-2017, 11:12   #8
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Re: Broadband down, 13 hours and counting

Mine has been up and down the last few days but is really bad this morning. I'm in the Teesside area, anyone else around here having problems?
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Old 16-07-2017, 12:24   #9
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Re: Broadband down, 13 hours and counting

Quote:
Originally Posted by djmagnifique View Post
Mine has been up and down the last few days but is really bad this morning. I'm in the Teesside area, anyone else around here having problems?
I'm in Co Durham no issues with the broadband for a few weeks now phone-lines were off and on here for 3 days earlier in the week

I think the biggest issue is too many people are getting connection to the network and it can't cope
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Old 16-07-2017, 14:43   #10
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Re: Broadband down, 13 hours and counting

I'm in Liverpool. Internet went down at roughly 10pm last night. Came back up for all of half an hour (If that) then went down again. Has been intermittent ever since. Finally fully down again. Service status says that apparently will be fixed around 4pm.

Phoning them has been.... Challenging to say the least.
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Old 16-07-2017, 20:17   #11
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Re: Broadband down, 13 hours and counting

been having problems in South London also - intermittent connectivity this evening - loss of sync T3/T4 errors and loss of both upstream channels (all 16 downstreams stay locked) then then a full sync loss. Seems stable again now - but been very intermittent from late afternoon.
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Old 16-07-2017, 20:38   #12
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Re: Broadband down, 13 hours and counting

Is it possible to check for T3/T4 errors on the hub 3 like you can on super hub 2?
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Old 16-07-2017, 22:05   #13
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Re: Broadband down, 13 hours and counting

T3/T4 are one of the very few things reported in a Hub 3.0 log.
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Old 16-07-2017, 22:58   #14
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Re: Broadband down, 13 hours and counting

Certainly the Liverpool outages seem more like core network issues rather than local node problems. Modem was still connected to the VM network, nothing looked amiss, there was simply no internet connectivity.
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Old 17-07-2017, 09:00   #15
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Re: Broadband down, 13 hours and counting

Quote:
Originally Posted by Skie View Post
Certainly the Liverpool outages seem more like core network issues rather than local node problems. Modem was still connected to the VM network, nothing looked amiss, there was simply no internet connectivity.
That would more like be poor SNRs on either downstreams (maybe a faulty amplifier) or extremely poor upstream SNRs
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