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Buffering issue when resuming on-demand content
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Old 16-07-2017, 20:59   #1
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Buffering issue when resuming on-demand content

Hi,

I've been experiencing issues with on-demand content for a good couple months and it's now getting very annoying. A few weeks back I called Virgin and an engineer came out to look at this issue and another issue where randomly it would lose sound on all channels until I reset the box. So If i start watching the on-demand content from the beginning without fast forwarding, pausing or rewinding then I don't have any problems but if I stop watching the problem and then try to resume it a day later. It would start where I finished up to but every couple mins it would pause and the pretty quality would become pixelated and then carry on. This mostly happens on Sky Movies.

I've got another engineer scheduled for Friday but I wondered if anyone else had this problem or if it was just isolated.
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Old 16-07-2017, 22:49   #2
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Re: Buffering issue when resuming on-demand content

What type of set top box do you have?
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Old 17-07-2017, 07:11   #3
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Re: Buffering issue when resuming on-demand content

I've got the old original Tivo. When the last engineer came out he ran a network cable from the tivo to my apple time capsule (Which is my router, my virgin router is setup in modem mode) and tried to convenience me that the tivo had built in wifi and depended on virgins modem to provide streaming content from the internet. My understanding is that the tivo has its own dedicated line which it takes from the coax cable feeding into it. This is so that any usage on the other home broadband would not affect the content being streamed to the tivo box.
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