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60mb big problem
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Old 03-05-2012, 00:34   #16
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Re: 60mb big problem

download speed of 36 is great on the 30 package.... lol
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Old 03-05-2012, 02:27   #17
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Re: 60mb big problem

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Originally Posted by craigj2k12 View Post
download speed of 36 is great on the 30 package.... lol
Ping is high though.
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Old 03-05-2012, 07:48   #18
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Re: 60mb big problem

dont speedtest to check if you upgraded instead check the modem config.

also whatever you do dont give tech support remote access to pc as has been said tcp optimiser can make things worse especially on vista and win7.
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Old 03-05-2012, 14:20   #19
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Re: 60mb big problem

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Originally Posted by 2old4this View Post
ok i been told my VM Tech in uk that my area has not been upgraded i have to wait till July
same situation with me. superhub installed yesterday,for xl bb, lucky if i,m getting 20 meg.phoned up and was told they are currently working on lines in my
area in relation to speed doubling.was advised that until this work is finished i would continue to have issues with speed, scheduled to be completed by 23rd may. pointed out to vm tech that this was not an increase due to speed doubling but an upgrade to xl bb and that the tech who installed superhub said i should be getting 60 meg,but this did not make any difference to the reply i was given.
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Old 03-05-2012, 15:51   #20
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Re: 60mb big problem

I assume the big red block was the outage whilst the 6 downstream upgrade was being implemented. I wasn't using the PC then.

[img]Download Failed (1)[/img]
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Old 03-05-2012, 16:00   #21
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Re: 60mb big problem

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Originally Posted by jempalmer View Post
I assume the big red block was the outage whilst the 6 downstream upgrade was being implemented. I wasn't using the PC then.

[img]Download Failed (1)[/img]
Wow that's a pretty graph!


This is my 60Mb.
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Old 03-05-2012, 16:05   #22
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Re: 60mb big problem

I wonder how you send pretty pictures to VM? Would it be worth doing so, even if I knew how? Would they be able to shed any light on why I have these pretty pictures? So many questions, so few answers.... Maybe I'll just give up
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Old 03-05-2012, 16:12   #23
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Re: 60mb big problem

You've probably got some heavy users nearby, that's why your graph is pretty. Phone up VM and ask them if your area is congested, then get them to rub some vicks on it.
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Old 03-05-2012, 16:14   #24
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Re: 60mb big problem

Crawleys being upgraded at the moment, hold out for a bit. We should see improvements soon.
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Old 03-05-2012, 16:16   #25
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Re: 60mb big problem

Steady !!!! Tbh I'm starting to get a little depressed with this whole issue. The techs came and added an FPA to get Shub power levels down. Still no different

---------- Post added at 15:16 ---------- Previous post was at 15:16 ----------

Cheers thenry, fingers crossed and all that.
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Old 03-05-2012, 16:31   #26
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Re: 60mb big problem

Hour long outages for upgrades in the middle of the working day, without informing customers?

Way to go VM if that's true!
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Old 03-05-2012, 16:39   #27
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Re: 60mb big problem

various other areas have had the same treatment qas. doubt they've got the time to be sending out letters and pinning down actual times/dates.
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Old 03-05-2012, 17:04   #28
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Re: 60mb big problem

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Originally Posted by thenry View Post
various other areas have had the same treatment qas. doubt they've got the time to be sending out letters and pinning down actual times/dates.
By the looks of it, I dont even think they know themselves
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Old 03-05-2012, 17:32   #29
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Re: 60mb big problem

My internet is having severe issues right now. It took 3 attempts to get speedtest to connect, connection reset. Then I get this:http://www.speedtest.net/result/1930030278.png
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Old 03-05-2012, 17:36   #30
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Re: 60mb big problem

you've got capacity issues meaning the network can't handle the current load its under.
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