Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | ITunes 12.7 update failed.

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Computers & IT > General IT Discussion

Samsung TV can't get Amazon Prime Movies
Reply
 
Thread Tools
Old 05-09-2017, 10:14   #1
Mike
cf.mega poster
 
Join Date: Jan 2004
Age: 61
Posts: 2,242
Mike is the helpful oneMike is the helpful oneMike is the helpful oneMike is the helpful oneMike is the helpful oneMike is the helpful oneMike is the helpful oneMike is the helpful oneMike is the helpful oneMike is the helpful oneMike is the helpful oneMike is the helpful oneMike is the helpful oneMike is the helpful oneMike is the helpful oneMike is the helpful oneMike is the helpful one
Samsung TV can't get Amazon Prime Movies

Hi all

I have a Samsung smart TV UE32F5500AKXXU

I would like to watch Amazon prime movies, I have a preloaded icon but when I click on it... it loads a black screen with Love films and that's it !

Tried clicking everywhere but can't access any login page.

I have updated the TVs firmware but is made no difference.

Has anyone got any ideas as I am sure it should work on the TV due to the preloaded icon.

Would really appreciate any help or advice.

Many thanks for your time

Regards

Mike
Mike is offline   Reply With Quote
Advertisement
Old 05-09-2017, 14:13   #2
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
BenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
BenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
Re: Samsung TV can't get Amazon Prime Movies

It seems you're not the only one

https://www.amazon.com/forum/home%20...x25CR202H580T7

Physically unplugging the TV and plugging it back it seems to be a fix.

Recently I had a problem with 4oD on my H series TV. I had reset the Smart Hub to get it to work.

---------- Post added at 13:13 ---------- Previous post was at 13:11 ----------

Also I can't quite work out whether it's still available or not. For some apps they only support a certain year onwards, but the list on Amazon's website isn't the best:

https://www.amazon.co.uk/gp/help/cus...54E32EAED2BA8B
__________________
I work for Virgin Media but all views are my own.
BenMcr is offline   Reply With Quote
Old 06-09-2017, 08:31   #3
TheDaddy
cf.mega pornstar
 
TheDaddy's Avatar
 
Join Date: Jan 2006
Posts: 18,782
TheDaddy has a golden auraTheDaddy has a golden auraTheDaddy has a golden aura
TheDaddy has a golden auraTheDaddy has a golden auraTheDaddy has a golden auraTheDaddy has a golden auraTheDaddy has a golden auraTheDaddy has a golden auraTheDaddy has a golden auraTheDaddy has a golden auraTheDaddy has a golden auraTheDaddy has a golden auraTheDaddy has a golden auraTheDaddy has a golden auraTheDaddy has a golden auraTheDaddy has a golden auraTheDaddy has a golden auraTheDaddy has a golden auraTheDaddy has a golden auraTheDaddy has a golden auraTheDaddy has a golden aura
Re: Samsung TV can't get Amazon Prime Movies

Quote:
Originally Posted by BenMcr View Post
It seems you're not the only one

https://www.amazon.com/forum/home%20...x25CR202H580T7

Physically unplugging the TV and plugging it back it seems to be a fix.

Recently I had a problem with 4oD on my H series TV. I had reset the Smart Hub to get it to work.

---------- Post added at 13:13 ---------- Previous post was at 13:11 ----------

Also I can't quite work out whether it's still available or not. For some apps they only support a certain year onwards, but the list on Amazon's website isn't the best:

https://www.amazon.co.uk/gp/help/cus...54E32EAED2BA8B
Brilliant, it's good to see with all these technological advances the old have you tried switching it of and on again fix has received an upgrade to
__________________
Sports Babble
TheDaddy is online now   Reply With Quote
Old 07-09-2017, 16:14   #4
Stephen
Bah Humbug!!
 
Stephen's Avatar
 
Join Date: Feb 2004
Location: Glasgow
Age: 42
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 13,757
Stephen has a nice shiny starStephen has a nice shiny starStephen has a nice shiny star
Stephen has a nice shiny starStephen has a nice shiny starStephen has a nice shiny starStephen has a nice shiny starStephen has a nice shiny starStephen has a nice shiny starStephen has a nice shiny starStephen has a nice shiny starStephen has a nice shiny starStephen has a nice shiny star
Re: Samsung TV can't get Amazon Prime Movies

Love film was taken over by Amazon a few years ago. That explains that part of the query but resetting the tv to try and force updates might help too.
__________________
AMD Ryzen 7 7700 | 32GB DDR5 6000 | RADEON 7900XT | WD 2TB NVME
Stephen is offline   Reply With Quote
Old 07-09-2017, 18:27   #5
Paul
Dr Pepper Addict
Cable Forum Team
 
Paul's Avatar
 
Join Date: Oct 2003
Location: Nottingham
Age: 61
Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (330 Mbps)
Posts: 27,612
Paul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered stars
Paul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered stars
Re: Samsung TV can't get Amazon Prime Movies

Lovefilm is also shutting down for good very soon.
__________________

Baby, I was born this way.
Paul is offline   Reply With Quote
Old 07-09-2017, 18:47   #6
Stephen
Bah Humbug!!
 
Stephen's Avatar
 
Join Date: Feb 2004
Location: Glasgow
Age: 42
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 13,757
Stephen has a nice shiny starStephen has a nice shiny starStephen has a nice shiny star
Stephen has a nice shiny starStephen has a nice shiny starStephen has a nice shiny starStephen has a nice shiny starStephen has a nice shiny starStephen has a nice shiny starStephen has a nice shiny starStephen has a nice shiny starStephen has a nice shiny starStephen has a nice shiny star
Re: Samsung TV can't get Amazon Prime Movies

I think that's just the love film site or something and it's just being totally absorbed by Amazon. The postal disc service that is.
__________________
AMD Ryzen 7 7700 | 32GB DDR5 6000 | RADEON 7900XT | WD 2TB NVME
Stephen is offline   Reply With Quote
Old 07-09-2017, 22:57   #7
RichardCoulter
cf.mega poster
 
Join Date: Jan 2008
Posts: 9,996
RichardCoulter has disabled reputation
Re: Samsung TV can't get Amazon Prime Movies

The postal service looks to be closing altogether:

https://www.theguardian.com/film/201...amazon-netflix
RichardCoulter is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 12:10.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.