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Owing money
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Old 18-07-2017, 22:20   #1
lucadam
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Owing money

can anyone give me any advice please, 7 years ago i was moving to the other side of the country, phoned virgin and told them that i need to stop my services till i moved into my new house, as i was going to be living with parents for 3 months, they said i could not do this and would have to continue paying monthly bill even though i was not using it, so in the end i just cancelled direct debit left boxes there and moved, have never heard anything from them, but where i am living now i can't get above 4 meg broadband and virgin is in the area, would they remember or expect me to pay arrears and for old boxes, thanks for any help
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Old 18-07-2017, 22:28   #2
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Re: owing money

Possibly, you would be credit checked when you signed up and that could tie you to other accounts you had with VM.
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Old 20-07-2017, 19:50   #3
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Re: owing money

If you still owe money to Virgin they will know as it will show on your credit check
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Old 20-07-2017, 20:14   #4
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Re: owing money

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Originally Posted by broadbandking View Post
If you still owe money to Virgin they will know as it will show on your credit check
Depends if he was ever taken to court over it or acknowledged the debt (which he says he hasn't), if not then it drops off your credit file after 6 years.

If Virgin still has a note of it on their systems they wouldn't be able to chase the debt anymore but they still might refuse service or ask for a deposit up front.
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Old 20-07-2017, 22:45   #5
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Re: Owing money

Run a credit check on Experian
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Old 21-07-2017, 00:07   #6
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Re: Owing money

As kabaal says, it might not be on your credit file but VM could still refuse service. I have to say that if the debt was with NTL, especially in one of their old former cable and wireless areas before the billing migration then there is a good chance that there is no record. You wont know unless you sign up and you will find out pretty quickly
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Old 21-07-2017, 14:19   #7
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Re: Owing money

Had been with VM since 1994-2000, and again 2006-2016 - paid them about £6000 for that second time.

I disconnected after yet another round of price increases and returned all their equipment. Then after a month changed my mind. They traced back a small debt from 17 years ago (when they were Telewest). £53 or something my ex had run up in 2000 (her house, my name on the contract a dodgy tactic they play there). Won't chase it up (they can't anyway) and will be happy to provide a new service take my money service if I pay the £53. Not happening!

Completely ignoring the £6000 they made after that old debt was created, they have since cost themselves another £800 in lost revenue (and counting!) over a small debt they cannot collect.

The bean counters at VM are geniuses!
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