Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | parental controls dilemma :o(

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Computers & IT > Networking

Netgear Router/TP Link/Nano Issues
Reply
 
Thread Tools
Old 22-01-2013, 17:17   #1
nicknick77
Inactive
 
Join Date: May 2008
Posts: 5
nicknick77 is an unknown quantity at this point
Netgear Router/TP Link/Nano Issues

Afternoon. Apologies if this issue covered elsewhere but have searched here and elsewhere and still unable to resolve.

Virgin Media Cable Broadband. VM modem to Netgear Wireless Router WGR614v6. Worked without issue for years. Needed to expand WIFI coverage so added some TP Link Powerline plugs and a new TP Link Wireless Nano Router.

All worked out of the box for a week with no config required. Now unable to connect to internet from any device via Wifi broadcast from either the original Netgear router or the new Nano router. Connects to either router with strong signal, just no internet connection. Nothing knowingly changed by to cause issue. So:

- VM Modem wired to PC all OK
- VM modem wired to Powerline wired to PC all OK
- VM modem wired to Netgear wireless router - devices connect but no internet access
- Modem to Netgear to Powerline to Nano wireless Nano router as above
- Modem to Powerline to Nano wireless router as above.

As no issues with wired connections direct from router or via Powerlines, Virgin modem and service must be OK.

Have tried all combinations of reboots and factory reset of Netgear router to no avail. From the Netgear Router Console 192.168.1.1 seems to momentarily recognize a connection but then 'Router Status' just returns zeroes.

Any help much appreciated.

Cheers.
nicknick77 is offline   Reply With Quote
Advertisement
Old 22-01-2013, 17:36   #2
thenry
Inactive
 
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
thenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny star
thenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny star
Re: Netgear Router/TP Link/Nano Issues

Firstly away from all this log in to MyVirginMedia and check if theres a self upgrade uptop relating to the broadband double. If theres a SuperHub upgrade then do it. The SuperHub has modem mode if the wifi on it doesn't meet your needs.

With regards to your issue. could you post results for

IPCONFIG /ALL

from a wireless device connected to the router wifi networks
thenry is offline   Reply With Quote
Old 22-01-2013, 17:54   #3
nicknick77
Inactive
 
Join Date: May 2008
Posts: 5
nicknick77 is an unknown quantity at this point
Re: Netgear Router/TP Link/Nano Issues

Thanks for the rapid response. I will check to see if upgrade available. Is there any partic part of Ipconfig that would add value? I'm working on 'corporate' laptops today so will need to fire up a home PC (same symptoms tho). Have notice following on this one though if any use:


Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : cable.virginmedia.net
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Thanks again.
nicknick77 is offline   Reply With Quote
Old 22-01-2013, 18:19   #4
thenry
Inactive
 
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
thenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny star
thenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny starthenry has a nice shiny star
Re: Netgear Router/TP Link/Nano Issues

check over your wifi network adapters got auto dhcp enabled..

Right-click "wifi adapter" from device manager or network adapters or open networks page from the tray and click Properties or change adapter settings

Highlight Internet Protocol (TCP/IP) and click Properties.

make sure "Obtain an IP address automatically" is selected.

---------- Post added at 17:19 ---------- Previous post was at 17:16 ----------

double check your router settings are dynamic IP and dhcp enabled
thenry is offline   Reply With Quote
Old 22-01-2013, 19:19   #5
Matthew
cf.mega poster
 
Join Date: Jul 2003
Location: Lincolnshire
Age: 35
Posts: 2,028
Matthew has reached the bronze age
Matthew has reached the bronze ageMatthew has reached the bronze ageMatthew has reached the bronze ageMatthew has reached the bronze ageMatthew has reached the bronze ageMatthew has reached the bronze age
Re: Netgear Router/TP Link/Nano Issues

Just to ask something obvious you are plugging the modem into the right port on the router and are you using a crossover or straight through patch lead? Just wanting to cover all areas off.
__________________
Matt
Matthew is offline   Reply With Quote
Old 23-01-2013, 10:04   #6
nicknick77
Inactive
 
Join Date: May 2008
Posts: 5
nicknick77 is an unknown quantity at this point
Re: Netgear Router/TP Link/Nano Issues

Yes all connections correct and DHCP/IP auto as expected. Just patch leads from modem>>router>>Powerline. I see my Netgear router is no longer supported. Whilst I don't think it is the issue (as same happens from modem>>>nano router), Virgin disagree and are couriering a new router today free of charge so will set up from scratch. Thanks to all for the advice. I may need more if the new one doesn't play ball.
nicknick77 is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 14:03.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.