Speed Tripled - Nice & Simple - Page 4

Dee2495 · 13-03-2012, 16:46

It looks like people with 20 meg are getting upgraded first

craigj2k12 · 13-03-2012, 17:14

I get this message when I sign in to My VM

After closing that, i see:

The "find out more" button takes me to this
https://my.virginmedia.com/discover/broadband/

AaronCooper · 13-03-2012, 17:18

Quote:

Originally Posted by Dee2495

It looks like people with 20 meg are getting upgraded first

Yeah i noticed this too, messaged my brother earlier on to check his account as he is on 20mb package.

desi112 · 13-03-2012, 18:41

Nothing here in LE3 6XX.....Upgrade date April - July

AaronCooper · 13-03-2012, 18:59

Yup its 20MB customers, i just logged into my brothers virgin account and he has the upgrade available.

Funny how you paid £30 to go from 20mb to 30mb but those who didn't pay up (20mb) get serviced first.

vmfriend · 13-03-2012, 19:11

I have the green box but area to be upgraded yet.

AaronCooper · 13-03-2012, 19:22

anyone know how long it takes after completing your order? They already have a superhub so its just about getting a new config file.

mark1234 · 13-03-2012, 20:29

Glad I saw this thread. I've just checked and in NG11 I have the upgrade option, going from 20 to 60. Shub arriving next week.

Skie · 13-03-2012, 21:08

Had to resize it because for some reason its incredibly wide. Must be VM's new superpopup.

[img]Download Failed (1)[/img]

Same on IE, Firefox and Chrome.

Zee · 13-03-2012, 21:27

So why are they doing 20Mb customers first? even in areas where the checker states July onwards?

Perfect Choice · 13-03-2012, 21:33

But I've seen posts today from BB users with 30Mb and 100MB talking of their upgrades going ahead, so not just 20MB users?

What is the surprise for me is that they are allowing upgrades in certain areas much earlier than previously announced. My theory is that they are permitting download upgrades if the region supports it now (i.e. 100MB enabled now), but will hold back on the upload upgrade until the full network upgrade is complete. That is fine with me.

rmwebs · 14-03-2012, 09:20

I'm keeping a close eye on mine every other day. I'm in St Albans (HEML Exchange) and we're due to go from 50 to 100 any time now (March-April). I know the capacity exists as this area is greatly underloaded and always has been

Chrysalis · 16-03-2012, 02:30

by the way I have just logged into the my virginmedia page and I dont see any upgrade button to click on, where is it?

craigj2k12 · 16-03-2012, 02:33

for me there was a popup, then a green banner at the top of the page

you can see the pop up box and the green banner in the background from this post:
http://www.cableforum.co.uk/board/35398596-post39.html

Chrysalis · 16-03-2012, 02:43

hmmm, no popup here.

also the green banner is missing.

although checking for it has shown how much I am spending on calls