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Upstream congestion
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Old 12-04-2018, 01:36   #46
Jon22
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Join Date: Jul 2010
Location: Newport, Shropshire
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Re: Upstream congestion

Quote:
Hi Jon22,



Thanks for keeping in touch, I am sorry to see that you are thinking of leaving us.



I have taken a look at your connection and things seem to be ok from this side. There are no peak time issues I can see.



So we can get to the bottom of this it may help if you run through the following:



Pop the Hub into Modem Mode with the computer in Safe Mode with Networking.

Try on separate devices.

Check Ethernet cable. Make sure it is new / up to date. (Cat 5e or above).

Make sure device is capable of agreed speed.

Check wireless card slide.

Keep us posted.


Will be with AAISP next Wednesday.
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Old 19-04-2018, 11:24   #47
Jon22
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Join Date: Jul 2010
Location: Newport, Shropshire
Posts: 338
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Re: Upstream congestion

Got setup with AAISP yesterday and everything looks good.

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