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Hopefully easy question....
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Old 03-05-2012, 16:10   #1
keithscott2001
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Hopefully easy question....

Currently have 10mb broadband, tv and home phone from Virgin

I am getting an upgrade to 30mb shortly so will need a Superhub.

The modem is currently in an upstairs bedroom. When the engineer comes to install the superhub would it be possible to install this downstairs where the set top box is rather than upstairs in the bedroom?

Thanks!
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Old 03-05-2012, 16:20   #2
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Re: Hopefully easy question....

yes. is there a white box where the VM cable into the property in the same room as your set top box ?
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Old 03-05-2012, 16:32   #3
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Re: Hopefully easy question....

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Originally Posted by thenry View Post
yes. is there a white box where the VM cable into the property in the same room as your set top box ?
Yeah there is definitely one there
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Old 03-05-2012, 16:34   #4
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Re: Hopefully easy question....

thats easy then, he'll fit a splitter if you haven't got one and prepare a new cable for your SH
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Old 03-05-2012, 16:37   #5
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Re: Hopefully easy question....

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Originally Posted by thenry View Post
thats easy then, he'll fit a splitter if you haven't got one and prepare a new cable for your SH
Cool. Thanks for your help!
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Old 03-05-2012, 16:37   #6
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Re: Hopefully easy question....

your welcome
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Old 03-05-2012, 17:34   #7
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Re: Hopefully easy question....

Quote:
Originally Posted by keithscott2001 View Post
Currently have 10mb broadband, tv and home phone from Virgin

I am getting an upgrade to 30mb shortly so will need a Superhub.

The modem is currently in an upstairs bedroom. When the engineer comes to install the superhub would it be possible to install this downstairs where the set top box is rather than upstairs in the bedroom?

Thanks!
Just one small point. The Superhub upgrade is a free self-install. If you ask for a manned install (and you would have to) it would be chargeable.
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