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Virgin Media sending me a new superhub i don't need ?
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Old 29-02-2012, 19:01   #1
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Question Virgin Media sending me a new superhub i don't need ?

way are Virgin Media sending me a new superhub ?

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Old 29-02-2012, 19:44   #2
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Re: Virgin Media sending me a new superhub i don't need ?

Quote:
Originally Posted by Martin Dee 11 View Post
way are Virgin Media sending me a new superhub ?

[ATTACH]23194[/ATTACH
best guess your on a package that will be upgraded soon and needs the shub otehrwise no clue
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Old 29-02-2012, 19:46   #3
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Re: Virgin Media sending me a new superhub i don't need ?

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Originally Posted by Martin Dee 11 View Post
way are Virgin Media sending me a new superhub ?

[ATTACH]23194[/ATTACH
Have you changed your service, Had a fault, Requested a new one. I mean come on give us a clue
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Old 29-02-2012, 19:47   #4
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Re: Virgin Media sending me a new superhub i don't need ?

it says "replacement" so are we to assume you have already got one?
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Old 29-02-2012, 20:32   #5
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Re: Virgin Media sending me a new superhub i don't need ?

I'll take it. Need as many superhubs as I can get my hands on for this upcoming fight to the death vs. the BT Home Hub 3.
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Old 29-02-2012, 21:33   #6
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Re: Virgin Media sending me a new superhub i don't need ?

I'll take it too - the WiFi card inside must the worth £3 on eBay.
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Old 29-02-2012, 21:37   #7
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Re: Virgin Media sending me a new superhub i don't need ?

Perhaps you could combined a bunch of superhubs into something capable of actually providing a signal?....naaah, they would all just poop themselves at the interference from each other and reboot.
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Old 29-02-2012, 21:45   #8
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Re: Virgin Media sending me a new superhub i don't need ?

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Originally Posted by qasdfdsaq View Post
I'll take it. Need as many superhubs as I can get my hands on for this upcoming fight to the death vs. the BT Home Hub 3.
seriously, if you want a shub to play around with let me know, I have got 2 brand new ones which I am never going to use. PM me if you want them.
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Old 01-03-2012, 14:40   #9
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Re: Virgin Media sending me a new superhub i don't need ?

ok will i called Virgin Media and they said it is a newer Hardware Version of the superhub. But i have the latest Hardware Version -2.00 ?

Standard Specification Compliant

EU DOCSIS 3.0
Hardware Version 2.00
Software Version V5.5.2R30
MAC Address
Serial Number
CM Certificate Installed
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Old 01-03-2012, 14:51   #10
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Re: Virgin Media sending me a new superhub i don't need ?

is that linked to your complaints about uploads?

turn your SH upside down, look under the stand it'll state which revision youve got...

REV.0'x' ?
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Old 01-03-2012, 14:54   #11
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Re: Virgin Media sending me a new superhub i don't need ?

REV.03
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Old 01-03-2012, 14:58   #12
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Re: Virgin Media sending me a new superhub i don't need ?

i thought that was the latest
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Old 01-03-2012, 15:16   #13
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Re: Virgin Media sending me a new superhub i don't need ?

VM arent going to have a record of which superhub revision each customer has, so they will probably just replace everyones to make sure
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Old 01-03-2012, 16:03   #14
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Re: Virgin Media sending me a new superhub i don't need ?

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Originally Posted by craigj2k12 View Post
VM arent going to have a record of which superhub revision each customer has, so they will probably just replace everyones to make sure
acutlly if they go into the accoun details and look at the device details i pretyt sure it tells you teh exact modeml and make but it been a logn time since i done it, a current vm techincal support would need to confirm if it does or doesnt
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Old 01-03-2012, 17:18   #15
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Re: Virgin Media sending me a new superhub i don't need ?

it will tell them its a superhub but as the agent will click to order the customer one, they will get the next one off the shelf
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