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New SIM on the Way
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Old 12-05-2017, 13:32   #1
007stuart
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New SIM on the Way

Just had an email advising a new SIM has been despatched.

Turns out my wife's 3g SIM is getting a upgrade to 4g with no increase in cost. According to the Call Centre operative all 3g accounts will be upgraded over time.

I can only hope this will improve my coverage but think in reality nothing will change.
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Old 12-05-2017, 13:43   #2
BenMcr
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Re: New SIM on the Way

Just to point out there are two things happening at the moment

Some 3G customers are getting sent new 4G compatible SIMs, but are staying on their 3G plan.

Other customers will be sent a new SIM and also moved to a new 4G plan for no change to their existing tariff cost.

All 3G Pay Monthly customers will get a new SIM at some point, but it may not immediately come with a new 4G plan
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