Well all i can is, you have a choice who you use to supply your broadband to your property. If things are as bad as made out in this thread, simple question would be why haven't you chosen another provider?
Personally i don't think things are as bad as made out here, they can't be. Why do i say that?
Well if it was me, and my broadband was dying on its backside every night for years on end, i would have switched years ago....
Maybe i'm missing something, maybe some people like punishment if their area is so bad? Or would switching be too easy?