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General TiVo Discussion Part 2
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Old 11-04-2011, 15:24   #751
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Re: General TiVo Discussion Part 2

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Originally Posted by fixerman View Post
she went off for 15 minutes while I held on listening to some garbled information about what seemed to be advertising "Talk Talk", very strange.
Haha I got the garbled hold message too... it kept going "BT, TalkTalk", and now I've got that in my head. Not very good advertising from VM you'd have to think

Anyway, all went smoothly and installation booked for Wednesday. I must add my thanks to DF for keeping us in the loop.
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Old 11-04-2011, 15:27   #752
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Re: General TiVo Discussion Part 2

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Originally Posted by Digital Fanatic View Post
you will see the TiVo charge on the bill, but you should see a bigger discount on your bundle to cancel it out.

Ben is better around package pricing than me though!

---------- Post added at 14:22 ---------- Previous post was at 14:20 ----------



indeed... it's also my day off, but I checked in to see how everything is going.
bet your so happy your day off Df sounds like a very very busy day for VM
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Old 11-04-2011, 15:27   #753
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Re: General TiVo Discussion Part 2

Hi and just a quick question to DF (or anybody else in the know) with regards to the 500gb TIVO. I've not had any email yet with regard to pre-ordering the 1gb box, but was wondering can the 500gb box be pre ordered, when I finally receive my email, or will I have to wait until May.

Thanks in advance.
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Old 11-04-2011, 15:28   #754
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Re: General TiVo Discussion Part 2

OK, so I'd like to get Tivo, but my better half uses quite a few of the features on V+ that haven't yet made it to Tivo, like recording to VHS/DVD whilst watching something different, reminders etc.

I also have a VHD (not V+) box in the back room as part of my VIP20 package, so I'm thinking, go for the Tivo deal and replace the back room VHD with Tivo, keeping the V+ in the living room for the time being. Then, when the missing features are added, or when the wife gets used to Tivo, switch the boxes round.

My question is, could I just change the two boxes (Tivo and V+) over myself when the time comes, or would it need another visit, activation fees, install charges etc.?
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Old 11-04-2011, 15:28   #755
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by cwj2008 View Post
DF i wonder if you can advise me on what the price should be for vip50 users
going of to tvio keeping v+ box and returning standard hd box, i have the sky
hd channels on one box.I asked these questions when placeing order and was tol my bill would go up from 98.50 to 102.20, how i understood all
the info on tvio for vip users the monthly fee was being waived. is it just
a case that they have to do it that way and the discount is rasied, the people on the sales line , and billing line did not seam to know any about
vip packages disscount. that is why i am asking you , as you seam to know
what is going on
regards
cwj2008
What it shows on my bill is the £3 charge for TIVO and also a credit for the charge.

Also in regards to the VIP50 charge I am still been charged £100.55 as that is now the charge for the bundle.
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Old 11-04-2011, 15:29   #756
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by lee_mc View Post
Hi and just a quick question to DF (or anybody else in the know) with regards to the 500gb TIVO. I've not had any email yet with regard to pre-ordering the 1gb box, but was wondering can the 500gb box be pre ordered, when I finally receive my email, or will I have to wait until May.

Thanks in advance.
No, the 500gb can't be pre-ordered, sorry. You will have to wait until May and that box will incur a install charge of £40. HTH
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Old 11-04-2011, 15:30   #757
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by Lone Star View Post
OK, so I'd like to get Tivo, but my better half uses quite a few of the features on V+ that haven't yet made it to Tivo, like recording to VHS/DVD whilst watching something different, reminders etc.

I also have a VHD (not V+) box in the back room as part of my VIP20 package, so I'm thinking, go for the Tivo deal and replace the back room VHD with Tivo, keeping the V+ in the living room for the time being. Then, when the missing features are added, or when the wife gets used to Tivo, switch the boxes round.

My question is, could I just change the two boxes (Tivo and V+) over myself when the time comes, or would it need another visit, activation fees, install charges etc.?
Yes i have done it
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Old 11-04-2011, 15:30   #758
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by Lone Star View Post
OK, so I'd like to get Tivo, but my better half uses quite a few of the features on V+ that haven't yet made it to Tivo, like recording to VHS/DVD whilst watching something different, reminders etc.

I also have a VHD (not V+) box in the back room as part of my VIP20 package, so I'm thinking, go for the Tivo deal and replace the back room VHD with Tivo, keeping the V+ in the living room for the time being. Then, when the missing features are added, or when the wife gets used to Tivo, switch the boxes round.

My question is, could I just change the two boxes (Tivo and V+) over myself when the time comes, or would it need another visit, activation fees, install charges etc.?
You should be able to swap yourself.
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Old 11-04-2011, 15:31   #759
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by Digital Fanatic View Post
you will see the TiVo charge on the bill, but you should see a bigger discount on your bundle to cancel it out.

Ben is better around package pricing than me though!

---------- Post added at 14:22 ---------- Previous post was at 14:20 ----------



indeed... it's also my day off, but I checked in to see how everything is going.
DF do you know when new customers can order one online ?
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Old 11-04-2011, 15:32   #760
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by muppetman11 View Post
DF do you know when new customers can order one online ?
Not yet but it is "COMING SOON"
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Old 11-04-2011, 15:32   #761
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by muppetman11 View Post
DF do you know when new customers can order one online ?
I think it's next week, 18th onwards... i'll double check tomorrow, unless another staffer knows now?
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Old 11-04-2011, 15:32   #762
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Re: General TiVo Discussion Part 2

Yup it's the 18th
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Old 11-04-2011, 15:33   #763
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Re: General TiVo Discussion Part 2

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Originally Posted by BenMcr View Post
Yup it's the 18th
Thanks Ben
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Old 11-04-2011, 15:35   #764
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Re: General TiVo Discussion Part 2

keep up the great work DF and Ben
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Old 11-04-2011, 15:36   #765
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by Digital Fanatic View Post
I think it's next week, 18th onwards... i'll double check tomorrow, unless another staffer knows now?
Another question not sure if you know the answer , my parents are on triple XL mates rate package , can they still swap their V+ for a 500gb TIVO if they wish for 49.95 plus 40 install , they haven't pre registered however my dads in the same boats as many on here the V+ fills up to quickly with HD.

---------- Post added at 14:36 ---------- Previous post was at 14:35 ----------

Quote:
Originally Posted by BenMcr View Post
Yup it's the 18th
Cheers for that.
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