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Virgin Media 70, 150 & 200 Mb Upgrades
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Old 18-02-2017, 15:27   #1006
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Re: Virgin Media 70, 150 & 200 Mb Upgrades

A further update...

No speed increase two days later, I was told by advanced technical support I definitely needed a new superhub and he ordered one for me.

The joys of Virgin media.

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Old 19-02-2017, 01:51   #1007
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Re: Virgin Media 70, 150 & 200 Mb Upgrades

Im still on 20 dl channels, i wonder if Swansea will get 24?
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Old 19-02-2017, 16:09   #1008
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Re: Virgin Media 70, 150 & 200 Mb Upgrades

Most people only have 12-16 still I think.
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Old 19-02-2017, 17:22   #1009
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Re: Virgin Media 70, 150 & 200 Mb Upgrades

The postcode checker now says May/July 2017.That's 2 years since it was promised.
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Old 19-02-2017, 21:31   #1010
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Re: Virgin Media 70, 150 & 200 Mb Upgrades

Quote:
Originally Posted by SnoopZ View Post
Most people only have 12-16 still I think.
I'm in the Teesside area and I'm now on 24 DS 2 US. The postcode checker states the end of February for the free speed upgrade. Can't check if the area will get it though as I upgraded from 152Mb to 200Mb early January.
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Old 20-02-2017, 08:35   #1011
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Re: Virgin Media 70, 150 & 200 Mb Upgrades

16 here still too, but AFAIK there's never been any utilization issues so probably won't get 20 for a while now.
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Old 20-02-2017, 12:52   #1012
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Re: Virgin Media 70, 150 & 200 Mb Upgrades

Quote:
Originally Posted by Mythica View Post
I'm in the Teesside area and I'm now on 24 DS 2 US. The postcode checker states the end of February for the free speed upgrade. Can't check if the area will get it though as I upgraded from 152Mb to 200Mb early January.
16DS, 2US here but i have zero utilization issues at the moment and always max out my connection on the 150mbit tier.
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Old 20-02-2017, 16:59   #1013
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Re: Virgin Media 70, 150 & 200 Mb Upgrades

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Originally Posted by SnoopZ View Post
16DS, 2US here but i have zero utilization issues at the moment and always max out my connection on the 150mbit tier.
Here we are still on 8 DS and 2 US likewise we have zero utilization issues.
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Old 23-06-2017, 17:37   #1014
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Re: Virgin Media 70, 150 & 200 Mb Upgrades

Well blow me down. I go away for a few days and VM go and increase my BB from 50MB up to 100MB for no extra cost..they even sent me the email confirming it.I was expecting to get 70MB.

Oh well thanks very much.
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Old 24-06-2017, 22:45   #1015
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Re: Virgin Media 70, 150 & 200 Mb Upgrades

Are 50mb customers due a free speed boost/ upgrade to 100mb without having to take out a new contract if they are in a 100mb/200mb/ 300mb capable area.

Basically we have a lightning deal £20 weekend calls, medium TV and 50mb broadband (December 2016).

Speed Boost Page says that our speed boost has already been activated but hasn't.

Thanks.
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Old 24-06-2017, 23:44   #1016
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Re: Virgin Media 70, 150 & 200 Mb Upgrades

Quote:
Originally Posted by GhostMjr View Post
Are 50mb customers due a free speed boost/ upgrade to 100mb without having to take out a new contract if they are in a 100mb/200mb/ 300mb capable area.

Basically we have a lightning deal £20 weekend calls, medium TV and 50mb broadband (December 2016).

Speed Boost Page says that our speed boost has already been activated but hasn't.

Thanks.
Check your config file to see if it has increased.
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Old 25-06-2017, 00:16   #1017
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Re: Virgin Media 70, 150 & 200 Mb Upgrades

Quote:
Originally Posted by SnoopZ View Post
Check your config file to see if it has increased.
Hi Snoopz,

Please see below, I have the superhub 3.

Quote:
Operational Configuration
General Configuration Value
Network access
Enabled
Maximum Number of CPEs
1
Baseline Privacy
Enabled
Docsis Mode
Docsis30
Config file
Va8201799de4e3b26.cm
Primary Downstream Service Flow
SFID 482345
Max Traffic Rate 57600000
Primary Upstream Service Flow
SFID 482344
Max Traffic Rate 3250000
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Old 25-06-2017, 01:08   #1018
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Re: Virgin Media 70, 150 & 200 Mb Upgrades

Yes you're on 50.
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Old 25-06-2017, 08:28   #1019
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Re: Virgin Media 70, 150 & 200 Mb Upgrades

Quote:
Originally Posted by GhostMjr View Post
Are 50mb customers due a free speed boost/ upgrade to 100mb without having to take out a new contract if they are in a 100mb/200mb/ 300mb capable area.

Basically we have a lightning deal £20 weekend calls, medium TV and 50mb broadband (December 2016).

Speed Boost Page says that our speed boost has already been activated but hasn't.

Thanks.
You won't get a speed boost untill you recontract
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Old 25-06-2017, 08:53   #1020
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Re: Virgin Media 70, 150 & 200 Mb Upgrades

Quote:
Originally Posted by GhostMjr View Post
Are 50mb customers due a free speed boost/ upgrade to 100mb without having to take out a new contract if they are in a 100mb/200mb/ 300mb capable area.

Basically we have a lightning deal £20 weekend calls, medium TV and 50mb broadband (December 2016).

Speed Boost Page says that our speed boost has already been activated but hasn't.

Thanks.
Every time I log into My Virgin media I get a message telling me my "speed boost" to 50mb is complete - this has been showing since I downgraded from 100mb last year.
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