On friday the neighbours had virgin come and install some services into their property.
When it was being done the technician was having trouble getting a signal so asked if he could temporarily connect to our box while he set it up and would then remove it straight after.
So we said ok.
However he connected them up and then buggered off.
Today i contacted virgin to complain asking for compensation as well as the wire removing immediately to which i am told THEY ARE ALLOWED TO DO and therefore cant remove it because we only "rent" the box off them.
Thats fair enough but we didnt give permission for the cable to remain there run across the path to the fence and then run over our fence to the next door neighbours house.
Ive told them they have until friday to remove it which they say they wont do anyway otherwise i will cut the wire myself.
I am then told i could be liable for criminal damage.
Virgin are absolute monkeys and the installation techs are pure cowboys had no bother when it was telewest.
Have been offered no compensation by the customer services manager as there is no damage to the property.
A letter WILL be on its way to offcom along with the pictures.
Virgin will also be getting a disconnection request off myself tomorrow aswell.