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V+ Box Died
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Old 20-07-2017, 21:10   #1
thepixel
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V+ Box Died

So my V+ Box has died today. Struggled to power on and gives the ye old stop display.

Called up and was informed I'm being sent free of charge a new TIVO Box in 3-5 business days though

Now the question is what one would I get.
I have with Virgin on a very old contract that's rolling
Full House TV
VIVID 100
Talk more anytime

I'm hoping it will be the V6 Box, as the previous tivo model is a bit crap

Last edited by thepixel; 20-07-2017 at 21:21.
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Old 20-07-2017, 21:21   #2
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Re: V+ Box Died

Good luck with that - my other V+HD died and I got given another one rather than a Tivo despite being on the top pack with all bells and whistles. I wasn't impressed at all.
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Old 20-07-2017, 21:26   #3
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Re: V+ Box Died

I'm hoping I get a TIVO box, it what I was told and I was given the whole we normally charge for this speech.

Maybe the old stock of the V+ Boxes has gone.
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Old 20-07-2017, 21:39   #4
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Re: V+ Box Died

Given they are obsolete, I would think they dont want to be giving any more out anyway.
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Old 20-07-2017, 22:37   #5
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Re: V+ Box Died

when my v+ box died, they sent another V+ box, and that died within weeks, I couldn't be arsed with the hassle of recording and losing programs again, having to sort out another V+ if the next refurb went wrong etc, so spoke upgto them and sent I wanted to upgrade to vivo, glad I did, I think I may have had to change the package I was on when I did that though.
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Old 20-07-2017, 22:39   #6
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Re: V+ Box Died

500Gb TiVO is now the swapout replacement for a faulty V+HD box. V6 box is still an upgrade on a legacy package.You would only get one automatically if you went onto a new package.
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Old 21-07-2017, 17:45   #7
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Re: V+ Box Died

The only thing with them giving out a new V6 box is the fact that it starts a new contract.
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Old 21-07-2017, 21:21   #8
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Re: V+ Box Died

I've been putting v6s in for all swaps for weeks. I only use tivo for when the customer has no broadband or needs a scart
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