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Old 27-07-2017, 21:10   #1
trueblood
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Virgin TV advert

Has anyone else seen the advert for the full house bundle?. V6 200Mb phone £55.
At the bottom of the screen near the end it's says up to 200Mb 01/08 up to 100Mb.
Are there new bundles from next month?. I've looked at the website, no sign of any changes there.
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Old 31-07-2017, 17:07   #2
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Re: Virgin TV advert

Seen it .the register is reporting price increase in august.perhaps it's part of that?
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Old 31-07-2017, 21:08   #3
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Re: Virgin TV advert

In a shopping centre today and the VIP package (2xV6, lots of channels, 200MB BB, landline package) was being advertised at £85 ppm incl Sky Sports channels - FOR NEW CUSTOMERS ONLY !!!.

I'm currently on full house and last monthly bill was >£130 so an online quote from Sky for similar setup was £86 with a highish one-off charge.

I called Customer Services and after a bit of frank discussion, he moved me to the VIP package for £96 per month provided I go with a 12 month contract - that's a saving of > £30 per month on the package. A result but nevertheless a shocking way to treat their existing customers.
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Old 31-07-2017, 21:39   #4
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Re: Virgin TV advert

I think once your out of contract, you can sign up for a new one and get the same deal and discounts as new customers. The risk is where you unexpectedly have to move and then have to pay the large cancellation fees.
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Old 01-08-2017, 10:48   #5
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Re: Virgin TV advert

Quote:
Originally Posted by Jacquesb View Post
In a shopping centre today and the VIP package (2xV6, lots of channels, 200MB BB, landline package) was being advertised at £85 ppm incl Sky Sports channels - FOR NEW CUSTOMERS ONLY !!!.

I'm currently on full house and last monthly bill was >£130 so an online quote from Sky for similar setup was £86 with a highish one-off charge.

I called Customer Services and after a bit of frank discussion, he moved me to the VIP package for £96 per month provided I go with a 12 month contract - that's a saving of > £30 per month on the package. A result but nevertheless a shocking way to treat their existing customers.
Shocking maybe, but this appears to be standard practice these days. Keep updating your package and link into a contract or we will make you pay seems to be the way of the world as it is now.
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