Superhub and computer sleep problem
21-04-2012, 20:25
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#1
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Inactive
Join Date: Apr 2012
Posts: 1
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Superhub and computer sleep problem
I installed my new Virgin Media Superhub yesterday and it's working fine. Only thing is my computer will not wake from sleep mode. I have to pull the power cable out of the back of the PC as holding on the power on button for several seconds does not do anything. The PC then 'resumes windows' and wakes slowly to where the PC last was when it was awake. Very strange.
Is there any connection between the new superhub install and the problems I now have with sleep mode with my computer ?
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21-04-2012, 20:26
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#2
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
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Posts: 20,915
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Re: Superhub and computer sleep problem
No it will be a PC issue as the Superhub has no control of your equipment it only supplies broadband.
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21-04-2012, 21:05
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#3
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Inactive
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
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Re: Superhub and computer sleep problem
could be system specs, virus, bloated system
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21-04-2012, 21:54
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#4
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cf.mega poster
Join Date: Nov 2010
Location: Stafford
Posts: 4,226
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Re: Superhub and computer sleep problem
Try disbling WOL on your PC see if that makes a difference? They did patch a few things with the WOL feature a couple of firmwares ago, maybe they made a mess of it?
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21-04-2012, 22:04
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#5
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Sulking in the Corner
Join Date: Jul 2009
Location: RG41
Services: 1 Gbps; Hub 4 MM; ASUS RT-AX88U; Ultimate VOLT. BT Infinity2; Devolo 1200AV
Posts: 11,955
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Re: Superhub and computer sleep problem
How can it not be the SH? LOL.
__________________
Seph.
My advice is at your risk.
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21-04-2012, 23:45
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#6
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a giant headend
Join Date: Jan 2011
Location: Liverpool
Posts: 1,166
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Re: Superhub and computer sleep problem
Quote:
Originally Posted by craigj2k12
Try disbling WOL on your PC see if that makes a difference? They did patch a few things with the WOL feature a couple of firmwares ago, maybe they made a mess of it?
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I was thinking this.
Hold down the windows key and the pause/break key. Find the device manager (on the left in windows 7 and vista), then look at network adapters. Right click on your adapter, then hunt around for any option that lets you disable the device from waking your machine when its asleep.
Long shot, but worth a try.
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22-04-2012, 08:53
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#7
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Superhub and computer sleep problem
sleep mode puts everything into ram so pulling the power cable out the back and cutting power should erase it should cause the pc to boot normally or go to the recovery screen asking you if you want to boot into safe mode. It defo shouldnt "wake slowly" to where you were before.
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22-04-2012, 09:14
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#8
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cf.mega poster
Join Date: May 2010
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Posts: 2,082
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Re: Superhub and computer sleep problem
"Wakes slowly" sounds like it's coming out of hibernation rather than sleep. The real question is why is it hibernating instead of sleeping and the most likely answer is the settings so check in your power options to find what it is set to do.
Is it the Superhub? Well I've seen lots of problems attributed to it and some probably are caused by it but I seriously doubt that connecting to it in any way whatsoever can cause this one.
Did the installer touch your machine? The ones I've had round weren't the sharpest knives in the box - I wouldn't have trusted the "senior engineer" who came round because they couldn't get the first two Superhubs working on any of my kit unsupervised as what he said was enough to show he was more qualified in BS than IT.
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22-04-2012, 11:57
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#9
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Inactive
Join Date: Dec 2006
Services: Plusnet Unlimited FTTC
Posts: 501
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Re: Superhub and computer sleep problem
Quote:
Originally Posted by Sephiroth
How can it not be the SH? LOL.
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Reminds me of when the electricity board got the blame for everything in a Not The Nine O'Clock News "That's Life" sketch...
http://www.youtube.com/watch?v=h2QZprRgxDc
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23-04-2012, 13:06
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#10
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Sulking in the Corner
Join Date: Jul 2009
Location: RG41
Services: 1 Gbps; Hub 4 MM; ASUS RT-AX88U; Ultimate VOLT. BT Infinity2; Devolo 1200AV
Posts: 11,955
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Re: Superhub and computer sleep problem
Quote:
Originally Posted by ferretuk
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Ferret
You da man!
__________________
Seph.
My advice is at your risk.
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23-04-2012, 13:31
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#11
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Bah Humbug!!
Join Date: Feb 2004
Location: Glasgow
Age: 43
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 13,779
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Re: Superhub and computer sleep problem
Ok, back on topic please.
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