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Think Broadband Ping Monitor Results (POST YOURS)
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Old 03-12-2014, 00:39   #4786
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Re: Think Broadband Ping Monitor Results (POST YOURS)

had another outage tonight.



got a response from a couple of lads who I showed my readings to.

Quote:
The upstream is well out! It's either going to be an bad f connector, too many splitters before the cable reaches the hub or an area issue.

An attenuator will not reduce the upstream as they now use wideband attenuators which will increase it. You might find the guy will fit a powered splitter in the house. Just make sure he gets it below 46/47 on the upstream and you won't have any issues. Also ask him to swap the modem just to make sure.
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Old 03-12-2014, 14:06   #4787
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Yesterday

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Old 04-12-2014, 07:44   #4788
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Yesterday

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Old 04-12-2014, 08:02   #4789
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Re: Think Broadband Ping Monitor Results (POST YOURS)

This last night. No lasting effects on levels or performance.

[img]Download Failed (1)[/img]
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Old 04-12-2014, 08:54   #4790
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:
Originally Posted by roughbeast View Post
This last night. No lasting effects on levels or performance.

I had the same outage also in Scotland last night/this morning mate.

[img]Download Failed (1)[/img]

However I've been hit with outage problems for close to 2 weeks now, an engineer is meant to coming round tomorrow as apparently my upstream levels are too high

Upstream US-1 US-2 US-3 US-4
Channel Type 2.0 2.0 N/A N/A
Channel ID 4 5 N/A N/A
Frequency (Hz) 37600000 Hz 31000000 Hz N/A N/A
Ranging Status Success Success N/A N/A
Modulation QAM16 QAM16 N/A N/A
Symbol Rate (Sym/sec) 5120000 5120000 N/A N/A
Mini-Slot Size 128 128 N/A N/A
Power Level (dBmV) 50.8 dBmV 51.0 dBmV N/A N/A
T1 Timeouts 0 0 N/A N/A
T2 Timeouts 0 0 N/A N/A
T3 Timeouts 0 0 N/A N/A
T4 Timeouts 0 0 N/A N/A
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Old 04-12-2014, 10:22   #4791
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:
Originally Posted by Blairhoyle View Post
I had the same outage also in Scotland last night/this morning mate.

[img]Download Failed (1)[/img]

However I've been hit with outage problems for close to 2 weeks now, an engineer is meant to coming round tomorrow as apparently my upstream levels are too high

Upstream US-1 US-2 US-3 US-4
Channel Type 2.0 2.0 N/A N/A
Channel ID 4 5 N/A N/A
Frequency (Hz) 37600000 Hz 31000000 Hz N/A N/A
Ranging Status Success Success N/A N/A
Modulation QAM16 QAM16 N/A N/A
Symbol Rate (Sym/sec) 5120000 5120000 N/A N/A
Mini-Slot Size 128 128 N/A N/A
Power Level (dBmV) 50.8 dBmV 51.0 dBmV N/A N/A
T1 Timeouts 0 0 N/A N/A
T2 Timeouts 0 0 N/A N/A
T3 Timeouts 0 0 N/A N/A
T4 Timeouts 0 0 N/A N/A
Try having one like this



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Old 04-12-2014, 10:26   #4792
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Same midnight TBB glitches in RG41 (which weren't reboots) but then a real outage at dawn.



It goes to show that not much can be deduced from TBB glitches that are seen across the country, IMO.
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Old 04-12-2014, 10:29   #4793
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:
Originally Posted by Sephiroth View Post
It goes to show that not much can be deduced from TBB glitches that are seen across the country, IMO.
Beyond that people look at their TBB graphs far too much perhaps.
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Old 04-12-2014, 10:42   #4794
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:
Originally Posted by Sirius View Post
Try having one like this



feeling your pain mate.

I use Skype quite alot of work purposes and I'm getting annoyed at the amount of times I get these outages during the times that I use it, really denting the confidence.
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Old 04-12-2014, 10:43   #4795
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:
Originally Posted by Ignitionnet View Post
Beyond that people look at their TBB graphs far too much perhaps.
Indeed. The TBB graph merely provides potential corroboration for modem stats and anecdotal performance reports.
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Old 04-12-2014, 14:53   #4796
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:
Originally Posted by Ignitionnet View Post
Beyond that people look at their TBB graphs far too much perhaps.
That and the people wrongly claiming every one is an 'outage'
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Old 04-12-2014, 15:27   #4797
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Re: Think Broadband Ping Monitor Results (POST YOURS)

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Originally Posted by qasdfdsaq View Post
That and the people wrongly claiming every one is an 'outage'
to be honest and fair about this, not everyone that uses this forum actually has the technical know how, experience or knowledge what the vast majority of these issues are.

And I include myself in that.
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Old 04-12-2014, 15:41   #4798
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Re: Think Broadband Ping Monitor Results (POST YOURS)

An outage shows in the modem network log. Sometimes there is a corresponding red line in the TBB graph. Corroboration is necessary, IMO otherwise people are wasting their time trying to help.
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Old 04-12-2014, 16:09   #4799
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:
Originally Posted by Sephiroth View Post
An outage shows in the modem network log. Sometimes there is a corresponding red line in the TBB graph. Corroboration is necessary, IMO otherwise people are wasting their time trying to help.
in my case there is clearly a problem, my hub is resetting (outage, whatever you want to call it) every day, I've been told my upstream levels are slightly high.

I have to constantly enter my pass word in to re-connect my Sky box to wifi.

Normally my connection has been rocked solid, however the last two weeks has seen a daily disconnect from the internet for about a 2 minute period. I had 4 disconnect in 3hours last Sunday whilst I was on Skype, bloody annoying when you are trying to get work done.

I'm posting stuff up to allow others that may be suffering the same problems or for others to make a suggestion.
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Old 04-12-2014, 16:39   #4800
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Re: Think Broadband Ping Monitor Results (POST YOURS)

That's fine, Blair except that the stuff being posted is incomplete without the modem stats. That said, it's clear that you need VM input. Did you provide a link to your thread in the VM forum?
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