Virgin Fibre Optic Not Available
27-12-2010, 17:21
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#1
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Permanently Banned
Join Date: Dec 2010
Posts: 170
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Virgin Fibre Optic Not Available
Hi,
I have a question for anyone that works for Virgin, how come in my neighbourhood almost everyone is able to benefit from the Fibre Optic service but my street. The street directly behind mine, both sides & in front have Fibre Optic yet not my street. The postcode is: BD6 1AU.
I would appreciate some input on this, as I would prefer to get net from Virgin but for a faster connection I am having to lean towards BT Infinity, which they say can get upto 31Mb
Cheers
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27-12-2010, 17:24
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#2
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin Fibre Optic Not Available
The information in this post of Virgin Media's forum may help http://community.virginmedia.com/t5/...elp/td-p/20585
__________________
I work for Virgin Media but all views are my own.
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27-12-2010, 17:28
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#3
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Permanently Banned
Join Date: Dec 2010
Posts: 170
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Re: Virgin Fibre Optic Not Available
Quote:
Originally Posted by BenMcr
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That's very interesting, thank you. PS I've just ran their test on the postcode and my neighbour's can get Fibre Optic, but not mine... what's that all about?
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27-12-2010, 17:28
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#4
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin Fibre Optic Not Available
It's probably a record error. Follow the instructions in the post and it should get sorted
__________________
I work for Virgin Media but all views are my own.
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27-12-2010, 17:30
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#5
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cf.mega poster
Join Date: Apr 2010
Location: Luton
Services: Sky
Posts: 1,689
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Re: Virgin Fibre Optic Not Available
i just put your post code here http://shop.virginmedia.com/check-your-postcode/
it says
Services available at: COLL PLACE, BRADFORD, BD6 1AU
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27-12-2010, 17:33
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#6
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Permanently Banned
Join Date: Dec 2010
Posts: 170
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Re: Virgin Fibre Optic Not Available
Quote:
Originally Posted by vanman
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It could be an error as posted above, i just find it strange that my neighbours can get it but not my house #
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27-12-2010, 20:11
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#7
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
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Re: Virgin Fibre Optic Not Available
Quote:
Originally Posted by Lister of Smeg
It could be an error as posted above, i just find it strange that my neighbours can get it but not my house #
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Try filling this form in.
http://shop.virginmedia.com/unserviceable-address
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