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Virgin Media prices are going up again...
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Old 10-09-2017, 23:07   #106
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Re: Virgin Media prices are going up again...

Are these constant price rises due to people on benefits not being able to afford the packages no more so they're making other customers fill the big gap like I predicted would happen?
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Old 11-09-2017, 07:22   #107
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Re: Virgin Media prices are going up again...

Quote:
Originally Posted by Gary L View Post
Are these constant price rises due to people on benefits not being able to afford the packages no more so they're making other customers fill the big gap like I predicted would happen?
There are other providers. If someone can't afford virgin they can move to talktalk
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Old 11-09-2017, 10:29   #108
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Re: Virgin Media prices are going up again...

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Originally Posted by jb66 View Post
There are other providers. If someone can't afford virgin they can move to talktalk
I think that's the point Gary is making.
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Old 11-09-2017, 20:23   #109
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Re: Virgin Media prices are going up again...

Quote:
Originally Posted by Gavin-D View Post
Still waiting for the letter/email to arrive guessing it will be within the next 2 weeks in order to meet the end of September deadline to cancel
Is everyone only getting till the end of September to cancel? I had the letter delivered earlier today and it reads:

Quote:
We hope you want to carry on enjoying all this with us. But if not, don't worry - you can change or cancel your package at any time before 31st October 2017 without paying any cancellation charges.
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Originally Posted by denphone View Post
Just received the price rise email this morning stating.
Wording on my letter reads:

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From 1st November, your bill will be going up by £2.99 a month
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Old 11-09-2017, 20:32   #110
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Re: Virgin Media prices are going up again...

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Originally Posted by pip08456 View Post
I think that's the point Gary is making.

Yeh. obviously they have and are losing a lot of money from these kind of people. multiplied by I imagine thousands. so a big drop in revenue.


trying to claw some of it back by around £36 multiplied by how many millions?
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Old 16-09-2017, 15:11   #111
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Re: Virgin Media prices are going up again...

I had a bit of a whinge and the lad in retentions put it off till my contract ends in March, which I'm more than happy with.
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Old 17-09-2017, 15:14   #112
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Re: Virgin Media prices are going up again...

Quote:
Originally Posted by Coffeeguy View Post
Is everyone only getting till the end of September to cancel? I had the letter delivered earlier today and it reads:





Wording on my letter reads:
Extra 4 weeks to cover those who's letters may get lost in the post or emails that end up in spam/junk folders
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Old 17-09-2017, 15:47   #113
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Re: Virgin Media prices are going up again...

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Originally Posted by Gavin-D View Post
Extra 4 weeks to cover those who's letters may get lost in the post or emails that end up in spam/junk folders
No no no. The date in your letter is your date. There are two dates dependent on where you are in the billing cycle.
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Old 17-09-2017, 18:17   #114
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Re: Virgin Media prices are going up again...

Quote:
Originally Posted by RobboEdin View Post
No no no. The date in your letter is your date. There are two dates dependent on where you are in the billing cycle.
T's&C's:

Quote:
If we and/or Virgin Media Payments increase our monthly charges under this agreement you may cancel this agreement without penalty by giving us and/or Virgin Media Payments (as applicable) at least 30 days' notice.

The notice of termination must be given within 30 days of the increase in charges or changes to this agreement being notified to you.

If you were not notified of these changes in advance, you must give notice of cancellation of the services affected to us and/or Virgin Media Payments (as applicable) within 30 days of receipt of your first bill following such increase in charges.
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Old 18-09-2017, 19:49   #115
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Re: Virgin Media prices are going up again...

We received our increase letter today - £3.99 per month increase.

They can shove it. I have said before, how can they justify the increase. They cannot.

There has been NO increase in channels. This will be the FOURTH increase in a matter of 18 months.
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Old 18-09-2017, 20:01   #116
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Re: Virgin Media prices are going up again...

got my email get price rise after the offer deal I'm on is done
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Old 18-09-2017, 21:33   #117
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Re: Virgin Media prices are going up again...

Quote:
Originally Posted by Arthurgray50@blu View Post
There has been NO increase in channels. This will be the FOURTH increase in a matter of 18 months.
There have been a few additions. Whether they represent good value for money, I'll let you be the judge.

Cartoon Network HD
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Quest Red
Talking Pictures TV
Blaze
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Spike
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Old 18-09-2017, 22:28   #118
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Re: Virgin Media prices are going up again...

I've been sent a letter in July, saying there will be an increase of £2.99/month on top of the £47.25 I already pay for VIVID 300. Last month I upgraded to VIVID 350 so the new charge is £48/month now. Interestingly enough, I was promised by two VM Chat reps that their price rise should not affect me on 1st Nov as I recently upgraded to VIVID 350.
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Old 18-09-2017, 23:04   #119
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Re: Virgin Media prices are going up again...

Quote:
Originally Posted by 2pence View Post
I've been sent a letter in July, saying there will be an increase of £2.99/month on top of the £47.25 I already pay for VIVID 300. Last month I upgraded to VIVID 350 so the new charge is £48/month now. Interestingly enough, I was promised by two VM Chat reps that their price rise should not affect me on 1st Nov as I recently upgraded to VIVID 350.
You are now on a new contract, they have to contact you again if they wish to increase the price. The previous letter is only binworthy.
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Old 19-09-2017, 11:49   #120
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Re: Virgin Media prices are going up again...

Well after three attempts to get a new reasonable deal, "oh the manager is on a meeting" etc, I've quit VM. No discounts, their best offer is twice what I'm paying now. Every call had a worse offer and the last one saying previous offers were "not possible or available, that offer has ended".
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