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RTE radio not authorised.
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Old 07-04-2017, 17:35   #16
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Re: RTE radio not authorised.

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Originally Posted by RichardCoulter View Post
Rang VM back as the promised return calls never materialised.

They said that there is currently a software update being made to the boxes to fix this.

Because I've not had RTE since last February, they gave me a £10 credit which I felt was fair.
Another price rise on its way, then. Thank you, Richard.
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Old 07-04-2017, 19:28   #17
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Re: RTE radio not authorised.

You may be happy to pay for services not received; I aren't.
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Old 08-04-2017, 01:48   #18
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Re: RTE radio not authorised.

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Originally Posted by RichardCoulter View Post
You may be happy to pay for services not received; I aren't.
Yes, Richard, but what about the rest of us?

Stuff happens. Get over it, please.
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Old 08-04-2017, 15:46   #19
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Re: RTE radio not authorised.

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Originally Posted by OLD BOY View Post
Yes, Richard, but what about the rest of us?

Stuff happens. Get over it, please.
Compensating unhappy customers​ means that they are less likely to leave, which would cost them much more in the first month alone. They will push prices up as far as they believe the market will stand, regardless of any compensation paid.

To reiterate, I do not pay for services not received​. I would not expect to pay full price at the end of the week if my newspaper or milk had been missed at any point.

Now you get over that, please.
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Old 08-04-2017, 16:02   #20
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Re: RTE radio not authorised.

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Originally Posted by RichardCoulter View Post
Compensating unhappy customers​ means that they are less likely to leave, which would cost them much more in the first month alone. They will push prices up as far as they believe the market will stand, regardless of any compensation paid.

To reiterate, I do not pay for services not received​. I would not expect to pay full price at the end of the week if my newspaper or milk had been missed at any point.

Now you get over that, please.
Ha ha, fair comment!
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Old 18-08-2017, 19:09   #21
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Re: RTE radio not authorised.

Well, six months on and this fault has now been fixed.

Ironically, just as VM added an app called Radioline which also carries this station! Adding this earlier would have been a useful workaround.

Last edited by RichardCoulter; 18-08-2017 at 20:02.
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