Old tariffs for the chop?
14-05-2015, 17:38
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#1
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Inactive
Join Date: Oct 2006
Location: Right here!
Posts: 22,316
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Old tariffs for the chop?
Can anyone out there in VM land let us know whether the old tariff my wife has been using for years - Addict Extra - courtesy of having VM services at home is no longer going to be honoured? After a long and frustrating call to a CS advisor neither of us could understand, we're none the wiser. Is she going to be forced to change to the 'big' tariffs?
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14-05-2015, 18:33
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#2
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Bah Humbug!!
Join Date: Feb 2004
Location: Glasgow
Age: 43
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 13,779
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Re: Old tariffs for the chop?
If you are upgrading then you will need to take one of the currently offered tariffs.
__________________
AMD Ryzen 7 7700 | 32GB DDR5 6000 | RADEON 7900XT | WD 2TB NVME
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14-05-2015, 18:47
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#3
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 68
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 9,805
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Re: Old tariffs for the chop?
My son wanted the same VM phone tariff as his sister (unlimited everything for £16.50 per month). He can't have it, but she can change her tariff to one of many, most of which I think are historic, often charging more for less!
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17-05-2015, 21:03
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#4
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Inactive
Join Date: Oct 2006
Location: Right here!
Posts: 22,316
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Re: Old tariffs for the chop?
Quote:
Originally Posted by Stephen
If you are upgrading then you will need to take one of the currently offered tariffs.
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No not upgrading at all. The wife's been on that tariff for years. 
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18-05-2015, 11:29
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#5
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cf.addict
Join Date: Mar 2009
Location: Peterborough
Services: Maxit,V6,
BB 100Mb,
Virgin Mobile
Posts: 323
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Re: Old tariffs for the chop?
I have the same problem. I'm on the old addict tariff pay £15 a month and I very rarely use any of the credit and it mounts up. So every few months I just buy a bundle by texting BUY Data5. I just did this and got the message back "Sorry, but that's not something we offer. "
When did they stop this?
In the app on my phone it says "what you've got left to 02/08/15"?
What is happening?
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19-05-2015, 17:56
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#6
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cf.addict
Join Date: Mar 2009
Location: Peterborough
Services: Maxit,V6,
BB 100Mb,
Virgin Mobile
Posts: 323
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Re: Old tariffs for the chop?
I've just spoken to someone in CS and apparently the Buydata5 is still available but there is a problem with the system.
One day VM will shock us all and something will work from day 1, but don't hold your breath 
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21-05-2015, 23:31
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#7
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Inactive
Join Date: Mar 2004
Services: BB:M, TV:XL, Phone:M, Loyalty
Posts: 2,516
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Re: Old tariffs for the chop?
Will be very cross if they kill my Simply8p.
Once upon a time VM's payg rates were good, now they are pretty terrible compared to the PAYG321 of Three and Delight Mobile (does not require 3G phone), and a number of others, but the main key - Three is a major operator, not some MVNO taking the scraps that the big guys aren't interested in.
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24-05-2015, 14:44
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#8
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Inactive
Join Date: Oct 2006
Location: Right here!
Posts: 22,316
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Re: Old tariffs for the chop?
I've already got us all 3 PAYG SIMs which we will migrate to fully if VM don't get their act together soon. Their new tariffs are utter rubbish.
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24-05-2015, 17:04
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#9
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cf.addict
Join Date: Mar 2009
Location: Peterborough
Services: Maxit,V6,
BB 100Mb,
Virgin Mobile
Posts: 323
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Re: Old tariffs for the chop?
I've just got my PAC code going to "EE". Paying the same getting double the data, 500 minutes, unlimited text and I've still got tethering plus 4G.
Bye, bye Virgin Mobile.
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