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Motorola
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Old 23-01-2012, 16:24   #1
shiftman
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Motorola

Hi could someone help i have a motorola modem and netgear n wireless router and i am getting a lot of dropped connections any ideas
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Old 23-01-2012, 16:46   #2
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Re: Motorola

you have an out of date modem. call VM 150 from your homephone and get your modem replaced, tell them its playing up and you need a new one.
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Old 23-01-2012, 17:10   #3
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Re: Motorola

Please post the modem model and the Upstream and Downstream stats from your modem just click http://192.168.100.1/

This will give us an idea as to what is happening with the modem.
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Old 23-01-2012, 18:23   #4
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Re: Motorola

Quote:
Originally Posted by thenry View Post
you have an out of date modem. call VM 150 from your homephone and get your modem replaced, tell them its playing up and you need a new one.
Goodness me, you do post some drivel from time to time you know

To the OP, are you getting these dropped connections via wireless or when connected via a cable to your router or both?
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Old 23-01-2012, 18:36   #5
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Re: Motorola

Quote:
Originally Posted by The Installer View Post
Goodness me, you do post some drivel from time to time you know
The OPs modem needs replacing
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Old 23-01-2012, 18:43   #6
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Re: Motorola

Quote:
Originally Posted by thenry View Post
The OPs modem needs replacing
You know that for sure do you?

No, you don't
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Old 23-01-2012, 18:47   #7
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Re: Motorola

the docsis1 modems need replacing. I very much doubt a firmware update will be pushed to the old piece of junk.
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Old 23-01-2012, 18:56   #8
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Re: Motorola

Quote:
Originally Posted by thenry View Post
the docsis1 modems need replacing. I very much doubt a firmware update will be pushed to the old piece of junk.
And as i said, you know for sure that OP's modem needs replacing do you?

The answer is still, no you don't!

Firing off answers like "oh you need a new modem" are of no help to anyone.

You have no idea what kind of problems the OP is having, you have no idea what model of modem the OP has other than its a Moto, you also have no idea if the OP might have incorrect power levels which are causing these problems.

As you can see, there are loads of other things which could be the cause of the problem here, but you still say the OP requires a new modem.... So what if that isn't the fault, and after getting a new modem the OP still has the same problems?

Without more information from the OP, you would be best not making any kind of "recommendations".
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Old 23-01-2012, 18:58   #9
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Re: Motorola

Fair enough. It still needs replacing though
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Old 23-01-2012, 19:00   #10
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Re: Motorola

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Originally Posted by thenry View Post
Fair enough. It still needs replacing though
You just kind of don't get it do you........
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Old 23-01-2012, 19:08   #11
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Re: Motorola

No i do. I jumped on the old kit that needs replacing like a ton of bricks not bothering to explore other possible faults.
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Old 23-01-2012, 19:18   #12
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Re: Motorola

Quote:
Originally Posted by thenry View Post
I jumped on the old kit that needs replacing like a ton of bricks not bothering to explore other possible faults.
Quite.
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Old 23-01-2012, 19:41   #13
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Re: Motorola

It was already replaced. With a clone!
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Old 23-01-2012, 22:25   #14
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Re: Motorola

Quote:
Originally Posted by thenry View Post
No i do. I jumped on the old kit that needs replacing like a ton of bricks not bothering to explore other possible faults.
you are both right and both wrong, regardless of the fault, the modem will be replaced anyway because it is ancient and they'll probably want to do that just to see if it does cure the problem before they waste time looking at anything else.


Quote:
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It was already replaced. With a clone!
be nice
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Old 24-01-2012, 14:18   #15
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Re: Motorola

Thanks guys they are sending me a new modem see how that goes.
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