Engineer visit, help needed?
12-04-2012, 17:53
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#16
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Inactive
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
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Re: Engineer visit, help needed?
dunno try the adapter tomorrow
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12-04-2012, 18:33
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#17
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Inactive
Join Date: Jan 2011
Location: South Ruislip
Services: Panasonic 55VT30, Pioneer VSX-LX53, BDP-LX54, Virgin TiVo 1tb (VIP), Toshiba HD-EX1, VM 50gb BB, PS3
Posts: 149
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Re: Engineer visit, help needed?
Quote:
Originally Posted by thenry
dunno try the adapter tomorrow
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Thanks all your help has been really appreciated.
I'm of out for the evening so will commence testing tomorrow once the guy has been. I will certainly try the adaptor if he will give me one. Fingers crossed.
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12-04-2012, 21:17
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#18
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Engineer visit, help needed?
Virgin dont garuntee wifi speeds, I only do a wired test.
I don't see the point in him coming back, you've diagnosed you can get 100meg wired so the connection is fine. You have Tried two wifi devices with similar results its either wireless interference or your laptop, so there is nothing virgin can do about any of those issues
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12-04-2012, 23:42
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#19
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cf.addict
Join Date: Jan 2007
Location: Bristol, UK
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Virgin Media Gig1
Posts: 167
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Re: Engineer visit, help needed?
Quote:
Originally Posted by General Maximus
Don't ask me why it worked fine before and now that you have upgraded it is having problems.
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Back when the old Superhub firmware allowed SSH access to the device, it was possible to monitor the CPU usage of the Superhub.
People observed that it had higher CPU usage on the higher tiers (as you might expect), but that even on the lower tiers (30mbps) it was reaching ~75% CPU utilisation.
Depending on how many connections that the Superhub is handling at a specific point in time, it's possible that it could become "overloaded" and that might cause:
a) Packets to be dropped
b) A Superhub reboot
c) Other bad symptoms
This might also be exacerbated by a slightly faulty Superhub or in a situation like hot weather where it could overheat.
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13-04-2012, 00:17
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#20
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Inactive
Join Date: Jan 2011
Location: South Ruislip
Services: Panasonic 55VT30, Pioneer VSX-LX53, BDP-LX54, Virgin TiVo 1tb (VIP), Toshiba HD-EX1, VM 50gb BB, PS3
Posts: 149
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Re: Engineer visit, help needed?
Quote:
Originally Posted by jb66
Virgin dont garuntee wifi speeds, I only do a wired test.
I don't see the point in him coming back, you've diagnosed you can get 100meg wired so the connection is fine. You have Tried two wifi devices with similar results its either wireless interference or your laptop, so there is nothing virgin can do about any of those issues
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Sorry but I haven't tried two wifi devices, hence why he is coming back. I am fine if there is nothing more they can do but that's not the only reason for asking advice is it? Do you have any suggestions that help me or do you simply want me to stop posting as its not an issue with Virgin, as you say? Any other sites that can offer me advice on how I can get close to the speeds I pay virgin for, over wifi, using my mac? Sorry if I irritated you in anyway...
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13-04-2012, 00:57
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#21
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Engineer visit, help needed?
I ment you've tried two wifi routers, It's great you have found a tech who is going beyond the call of duty to come back with another laptop and I wish you all the best in getting it resolved, since the 100meg has been in my area ive never seen anyone hit over 60meg wirelessly, yet will be interesting to see if you can improve it
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13-04-2012, 02:10
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#22
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Inactive
Join Date: Jan 2011
Location: South Ruislip
Services: Panasonic 55VT30, Pioneer VSX-LX53, BDP-LX54, Virgin TiVo 1tb (VIP), Toshiba HD-EX1, VM 50gb BB, PS3
Posts: 149
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Re: Engineer visit, help needed?
Quote:
Originally Posted by jb66
I ment you've tried two wifi routers, It's great you have found a tech who is going beyond the call of duty to come back with another laptop and I wish you all the best in getting it resolved, since the 100meg has been in my area ive never seen anyone hit over 60meg wirelessly, yet will be interesting to see if you can improve it
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So why was I able to get close to 50 meg when I was on the 50 meg tariff but now I am on 100 meg I still can only get get close to 50 meg?
I just don't get it? Is wifi capped at 50? is it even worth going to 100 if you only ever intend on using wifi?
I guess I am just expecting to much...
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13-04-2012, 09:34
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#23
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Engineer visit, help needed?
Quote:
Originally Posted by Daveoc64
Back when the old Superhub firmware allowed SSH access to the device, it was possible to monitor the CPU usage of the Superhub.
People observed that it had higher CPU usage on the higher tiers (as you might expect), but that even on the lower tiers (30mbps) it was reaching ~75% CPU utilisation.
Depending on how many connections that the Superhub is handling at a specific point in time, it's possible that it could become "overloaded" and that might cause:
a) Packets to be dropped
b) A Superhub reboot
c) Other bad symptoms
This might also be exacerbated by a slightly faulty Superhub or in a situation like hot weather where it could overheat.
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good point dude, I would love to give it a go thrashing on torrents and see what happens. Shows it isnt going to be able to handle 400mbit though.
---------- Post added at 08:34 ---------- Previous post was at 08:30 ----------
Quote:
Originally Posted by gaz2810i
Is wi-fi capped at 50?
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Nope, but your speed can be dependant on a lot of things such as the environment you are in and interference, the type of adapter you are using in your laptop (802.11g is 54mbit) and what the shub/router is set at. You'll see the new 802.11n routers will say they can do up to 300mbit.
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13-04-2012, 10:41
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#24
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cf.mega poster
Join Date: Sep 2010
Location: Oxfordshire
Services: TV XL ,TiVo X 2,
200Mb Broadband
XL phone
Posts: 1,158
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Re: Engineer visit, help needed?
This is just an example of what can be achieved. I have streamed a video file from my NAS to the PC over a 1Gbit connection and get 11Mbits/sec and if I copy the file as well I can get the total speed up to 160Mbits/sec. Both 1 Gbit ports are connected on a swich so dont have to go to the router at all. If I do the same via wireless for the PC then the maximum rate I get is 52Mbits/sec (on a 802.11n card) the card properties state that its running at 144Mbps.
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13-04-2012, 10:57
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#25
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cf.addict
Join Date: Sep 2010
Location: Ipswich
Services: Ultimate ooomph
Posts: 402
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Re: Engineer visit, help needed?
I have achieved 100Mbps speeds wirelessly with my SH in modem mode and using my Airport Extreme to a 2011 iMac.
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13-04-2012, 13:57
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#26
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Inactive
Join Date: Jan 2011
Location: South Ruislip
Services: Panasonic 55VT30, Pioneer VSX-LX53, BDP-LX54, Virgin TiVo 1tb (VIP), Toshiba HD-EX1, VM 50gb BB, PS3
Posts: 149
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Re: Engineer visit, help needed?
Quote:
Originally Posted by Firmsky
I have achieved 100Mbps speeds wirelessly with my SH in modem mode and using my Airport Extreme to a 2011 iMac.
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Would you recommend a Airport Xtreme?
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13-04-2012, 18:17
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#27
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Engineer visit, help needed?
I would, it's the best router I've ever seen, not tried it with 100meg yet
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13-04-2012, 19:57
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#28
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cf.mega poster
Join Date: Nov 2010
Location: Stafford
Posts: 4,226
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Re: Engineer visit, help needed?
I wouldnt rate it above some other brands, to be honest I dont rate apple products at all
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13-04-2012, 20:33
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#29
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Engineer visit, help needed?
me neither, i refuse to use anything of appleness
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13-04-2012, 23:16
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#30
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cf.mega poster
Join Date: Nov 2010
Location: Stafford
Posts: 4,226
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Re: Engineer visit, help needed?
its all mid ranged spec but severely overpriced - I avoid it like the plague
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