Installation time question
31-03-2012, 09:50
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#1
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cf.addict
Join Date: Jan 2010
Services: VIVID 200, TV and calls, with Sky Movies and Sky Sport, Asian Mela. Two 1TB Tivo
Posts: 321
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Installation time question
if Virign have said 10am-2PM will they defo come before 2PM?
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31-03-2012, 10:00
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#2
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cf.addict
Join Date: May 2009
Services: Sky Q Silver, 2 x mini boxes,VM 150mb broadband and VM phone with anytime calls.
Posts: 472
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Re: Installation time question
Quote:
Originally Posted by r94yan
if Virign have said 10am-2PM will they defo come before 2PM?
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Both times they came to our house they rang about 15 minutes before and on both occasions they came between the arranged time,so,in answer to your question they will arrive before 2.
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31-03-2012, 11:58
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#3
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cf.geek
Join Date: Mar 2011
Location: Sheffield
Services: Sky Q 2TB & Sky Q Mini (Box Sets with Cinema & Sports HD) with VM VIVID 100Mbps Broadband & M Phone
Posts: 582
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Re: Installation time question
Quote:
Originally Posted by r94yan
if Virign have said 10am-2PM will they defo come before 2PM?
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The time slot quoted is for the arrival time so if you are one of the last jobs in that slot, they may arrive by 2pm but still be installing your new services beyond 2pm dependant on arrival time / size of job. They are generally pretty good at arriving during the allotted times though and as per the previous post will generally ring you to say they are on their way.
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31-03-2012, 12:36
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#4
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cf.addict
Join Date: Jan 2010
Services: VIVID 200, TV and calls, with Sky Movies and Sky Sport, Asian Mela. Two 1TB Tivo
Posts: 321
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Re: Installation time question
thanks for the reply, how long i a tivo and new superhub install
---------- Post added at 12:36 ---------- Previous post was at 12:15 ----------
do virgin do the 8am install?
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31-03-2012, 12:36
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#5
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cf.mega poster
Join Date: Jun 2003
Posts: 8,898
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Re: Installation time question
Quote:
Originally Posted by r94yan
thanks for the reply, how long i a tivo and new superhub install
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Depends what cabling work they have to do. Straight swaps on existing cables would take about an hour.
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31-03-2012, 12:41
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#6
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cf.geek
Join Date: Mar 2011
Location: Sheffield
Services: Sky Q 2TB & Sky Q Mini (Box Sets with Cinema & Sports HD) with VM VIVID 100Mbps Broadband & M Phone
Posts: 582
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Re: Installation time question
Quote:
Originally Posted by r94yan
thanks for the reply, how long i a tivo and new superhub install
---------- Post added at 12:36 ---------- Previous post was at 12:15 ----------
do virgin do the 8am install?
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If you are using your existing cable connections and they are just swapping kit over, I'd say between 30 mins to an hour, if you need any new points installing then it'll take longer.
Not sure about 8am I'm afraid, some of the VM staff on here may be able to advise.
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31-03-2012, 13:11
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#7
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cf.mega poster
Join Date: Jun 2003
Posts: 8,898
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Re: Installation time question
There is an 8-12 install slot, but I don't think they can guarantee any particular time.
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31-03-2012, 15:20
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#8
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cf.addict
Join Date: Jan 2010
Services: VIVID 200, TV and calls, with Sky Movies and Sky Sport, Asian Mela. Two 1TB Tivo
Posts: 321
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Re: Installation time question
ok, so looking at around an hour, would really have preferred an 8am install might give them a ring
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02-04-2012, 21:21
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#9
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Inactive
Join Date: Feb 2012
Posts: 155
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Re: Installation time question
install times
8am-1pom
10am-2pm
1pm-6pm
of course usually they will turn up within the time alloted , just depends what the other jobs are before they get to you, each job is diff as is each customer.
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