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Superhub & Virgin Media Business
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Old 13-06-2011, 18:53   #61
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Re: Superhub & Virgin Media Business

Upload speeds will be 3 Mb/s for the 30 Mb/s service and 5 Mb/s for the 50. So the same as residential, and these will follow the upload upgrade plans being rolled out at the moment.
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Old 13-06-2011, 18:57   #62
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Re: Superhub & Virgin Media Business

10Mb upload? Already rolled out for residential in my area but no change for VMB
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Old 13-06-2011, 19:02   #63
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Re: Superhub & Virgin Media Business

Sorry didn't ask about the 10 Mb/s service... I assume it should be uplifted to 1 Mb/s. The 10 Mb/s service is still going to be offered, so I don't see them not changeing to upload on that too. Might be worth a call to them about that.
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Old 13-06-2011, 19:20   #64
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Re: Superhub & Virgin Media Business

If it happens then it'll just be a config change, not much point in calling them..

Also if I call them they might start charging me for the fixed IP's

---------- Post added at 18:20 ---------- Previous post was at 18:19 ----------

I wonder how much they'll charge for upgrading?? Just that they wanted £20 just for setting up caller-ID
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Old 13-06-2011, 19:23   #65
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Re: Superhub & Virgin Media Business

Wow they activated Caller ID for me free! There is a monthly charge, but I didn't have to pay an activation fee.

Upgrade costs from an existing package or where cable is present is £49, or £99 if it's a new install. Upgrade does involve an engineer visit.
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Old 14-06-2011, 11:32   #66
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Re: Superhub & Virgin Media Business

Can you get this with out a telephone line
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Old 14-06-2011, 16:46   #67
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Re: Superhub & Virgin Media Business

Yes it is available without a phone line. £29 for 50 Mb/s and £24 for 30 Mb/s

all of these are 3 year contracts.
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Old 14-06-2011, 16:48   #68
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Re: Superhub & Virgin Media Business

Yes
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Old 14-06-2011, 17:32   #69
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Re: Superhub & Virgin Media Business

3 year contract, ouch!!!

Cheers
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Old 02-07-2011, 11:54   #70
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Re: Superhub & Virgin Media Business

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Originally Posted by ccarmock View Post
I spoke to Business sales today again. They now have a date of 1st July for the new services.
And still not here.. that's now 18+ months since they promised the new packages
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Old 02-07-2011, 12:41   #71
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Re: Superhub & Virgin Media Business

Its coming, just a small delay. I got my briefing on the new services during the week.
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Old 02-07-2011, 14:13   #72
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Re: Superhub & Virgin Media Business

How small is the delay this time? I was originally told Jan/Feb which was then pushed to May and then June and then most recently was told 1st July is the definite launch.

I know this is the danger of disclosing the dates. But as Kymmy points out this is now 18+ months late.

Are you able to confirm if the delays are due to buggy Superhub firmware? Everyone seems silent when this is asked, yet some people have said the business device will be different, however to the untrained eye the repeated delays in the new business services do seem to be tracking the delays in new Superhub firmware fairly closely.
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Old 02-07-2011, 16:46   #73
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Re: Superhub & Virgin Media Business

On Cable, everything's always 'Coming Soon'.

Surely you've noticed that by now.
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Old 02-07-2011, 17:10   #74
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Re: Superhub & Virgin Media Business

Quote:
Originally Posted by ccarmock View Post
How small is the delay this time? I was originally told Jan/Feb which was then pushed to May and then June and then most recently was told 1st July is the definite launch.

I know this is the danger of disclosing the dates. But as Kymmy points out this is now 18+ months late.

Are you able to confirm if the delays are due to buggy Superhub firmware? Everyone seems silent when this is asked, yet some people have said the business device will be different, however to the untrained eye the repeated delays in the new business services do seem to be tracking the delays in new Superhub firmware fairly closely.
The Superhub has given us things to consider.
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Old 02-07-2011, 18:52   #75
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Re: Superhub & Virgin Media Business

Is there any clarity on whether the Business SuperHub & residential Superhub are one and the same device?
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