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Virgin Media Installation Dates
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Old 14-06-2011, 23:37   #1
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Cool Virgin Media Installation Dates

Hey all,

I just ordered a bundle with Virgin Media, however the installation date is 2nd August!!

I was wondering - what are the chances if I call them to see if I can get a nearer installation date?

Waiting over a month on my current internet will kill me :p

Marky
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Old 14-06-2011, 23:41   #2
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Re: Virgin Media Installation Dates

Hi and welcome.

You can ask, however if that is the date you were given there probably isn't anything any earlier.
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Old 14-06-2011, 23:42   #3
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Re: Virgin Media Installation Dates

I would call tomorrow morning as soon after 0800 as possible on 0845 454 1111 and try ordering your services that way and you may even get a better deal and an earlier installation date.
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Old 14-06-2011, 23:49   #4
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Re: Virgin Media Installation Dates

Quote:
Originally Posted by Stephen View Post
Hi and welcome.

You can ask, however if that is the date you were given there probably isn't anything any earlier.
Hey thanks

Okay - Well I think I'll try at least :p Can't hurt - I have BT internet at the moment, and it's awful :p

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Originally Posted by Masque View Post
I would call tomorrow morning as soon after 0800 as possible on 0845 454 1111 and try ordering your services that way and you may even get a better deal and an earlier installation date.
The reason I booked online was that I could get £65 cashback with QuidCo, £100 off my first bill and free installation - I tried ordering over the phone yesterday but didn't get any sort of deal like that It sucks because I originally wanted two TiVo boxes (one upstairs and one downstairs) but I they said I had to order over the phone for that - So since they weren't doing any deals such as the cashback and £100 off the first bill, I went with just the one box :p
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Old 14-06-2011, 23:54   #5
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Re: Virgin Media Installation Dates

Well for that kind of savings maybe the wait will be worthwhile but that is still a long time to wait.
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Old 14-06-2011, 23:57   #6
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Re: Virgin Media Installation Dates

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Originally Posted by Masque View Post
Well for that kind of savings maybe the wait will be worthwhile but that is still a long time to wait.
I agree - As a VirginMedia staff member yourself - Do you know if it would be worthwhile calling every so often to see if they have a cancellation? Or would I be wasting my time?

Or in fact, as a staff member - can you bump me up to an installation date of tomorrow? Hahaha :P
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Old 15-06-2011, 06:44   #7
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Re: Virgin Media Installation Dates

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Originally Posted by MarkyUK View Post
I agree - As a VirginMedia staff member yourself - Do you know if it would be worthwhile calling every so often to see if they have a cancellation? Or would I be wasting my time?

Or in fact, as a staff member - can you bump me up to an installation date of tomorrow? Hahaha :P
You can call in for a cancellation any time and it might be worthwhile calling as soon as possible with you already having an install booked.
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Old 15-06-2011, 19:14   #8
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Re: Virgin Media Installation Dates

Alrighty - Just gave them a call and they were very helpful Got moved up to the 28th June - Under two weeks away Good times
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Old 15-06-2011, 21:44   #9
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Re: Virgin Media Installation Dates

Just thought of something!

I am currently on BT for my landline phones & Broadband and Sky for the TV.

I've got the pre-written letters off the Virgin Media website to cancel them. When should I send them?

Or would it be a better idea to ring them and tell them I'm ending the service?

Thanks,

Marky
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Old 15-06-2011, 23:15   #10
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Re: Virgin Media Installation Dates

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Originally Posted by MarkyUK View Post
Alrighty - Just gave them a call and they were very helpful Got moved up to the 28th June - Under two weeks away Good times
See I told you to give it a try and it worked.

I would ring BT ASAP and tell them you are cancelling the service.
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Old 15-06-2011, 23:19   #11
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Re: Virgin Media Installation Dates

And Sky?
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Old 15-06-2011, 23:20   #12
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Re: Virgin Media Installation Dates

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Originally Posted by MarkyUK View Post
And Sky?
Both sorry I missed that as it is getting late, up for 5am in the morning.
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Old 15-06-2011, 23:53   #13
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Re: Virgin Media Installation Dates

Quote:
Originally Posted by Masque View Post
Both sorry I missed that as it is getting late, up for 5am in the morning.
Ahaha No probs

I'll call them tomorrow - When I do... Shall I tell them "I've gone with another service and it's being installed at the end of June" - Should they be able to keep their service going until then? I'm still not 100% sure I understand how it will all work and when the services will switch :p
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Old 16-06-2011, 06:39   #14
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Re: Virgin Media Installation Dates

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Originally Posted by MarkyUK View Post
Ahaha No probs

I'll call them tomorrow - When I do... Shall I tell them "I've gone with another service and it's being installed at the end of June" - Should they be able to keep their service going until then? I'm still not 100% sure I understand how it will all work and when the services will switch :p
Yes that should all you need to tell them.
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Old 16-06-2011, 15:36   #15
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Re: Virgin Media Installation Dates

Try getting, Sky etc to install, at the moment it`s a 2 week lead time, around Xmas it was 6 blimin weeks
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