HDMI socket on a SCIENTIFIC ATLANTA has stopped working...
21-02-2012, 16:36
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#1
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cf.addict
Join Date: Jan 2007
Location: Perth,UK
Services: TIVO 500GB-V+ HD,
TV Size XL +SKYSPORTS/MOVIES
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Posts: 171
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HDMI socket on a SCIENTIFIC ATLANTA has stopped working...
The HDMI socket on a V+ SCIENTIFIC ATLANTA Explorer 8300DVB has stopped working.
I have tested all the HDMI sockets on my TV using another HDMI device and that appears to be working with the TV.
Just wondering if this was known issue..?
Also, I need a new remote as the one i have is falling apart, just wondering if Virgin send out new ones for free, obviously with a free post envelope to send the old unit back?
Thanks.
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21-02-2012, 16:46
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#2
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cf.geek
Join Date: Feb 2004
Services: V+, XL TV and Phone
XXL BB
Posts: 812
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Re: HDMI socket on a SCIENTIFIC ATLANTA has stopped working...
Happen on out old V+ box where the port would keep failing had it swapped out and replaced.
J
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21-02-2012, 16:51
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#3
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: HDMI socket on a SCIENTIFIC ATLANTA has stopped working...
Quote:
Originally Posted by MacmillaN
The HDMI socket on a V+ SCIENTIFIC ATLANTA Explorer 8300DVB has stopped working.
I have tested all the HDMI sockets on my TV using another HDMI device and that appears to be working with the TV.
Just wondering if this was known issue..?
Also, I need a new remote as the one i have is falling apart, just wondering if Virgin send out new ones for free, obviously with a free post envelope to send the old unit back?
Thanks.
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Call tech support, you need a box swap via a free engineer visit.
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21-02-2012, 17:46
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#4
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Inactive
Join Date: Jul 2005
Location: London
Services: BT Broadband,BT Anytime calls,Sky entertainment extra HD,Vodafone pay monthly
Posts: 1,512
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Re: HDMI socket on a SCIENTIFIC ATLANTA has stopped working...
Scientific Atlanta now trades as Cisco as Cisco Systems took over the company several years ago therefore it sounds like an old box and just needs replacing with a new one, you will most likely get a Samsung one.
Same with General Instrument, they are now owned by Motorola and any user guides can be downloaded on the website. However, I don't think they give out surfboard modems and General Instrument boxes anymore.
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21-02-2012, 18:27
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#5
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: HDMI socket on a SCIENTIFIC ATLANTA has stopped working...
Known fault with sa boxes, get your recordings watched and call up. The engineer can upgrade your v+ for a TiVo with no install fee
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21-02-2012, 20:43
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#6
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cf.addict
Join Date: Mar 2008
Posts: 211
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Re: HDMI socket on a SCIENTIFIC ATLANTA has stopped working...
Quote:
Originally Posted by jb66
Known fault with sa boxes, get your recordings watched and call up. The engineer can downgrade your v+ for a TiVo with no install fee
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Fixed it for you
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22-02-2012, 14:59
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#7
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cf.mega poster
Join Date: Jun 2005
Location: Peterborough
Posts: 5,106
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Re: HDMI socket on a SCIENTIFIC ATLANTA has stopped working...
Quote:
Originally Posted by jb66
Known fault with sa boxes, get your recordings watched and call up. The engineer can upgrade your v+ for a TiVo with no install fee
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And increase you monthly bill for the privilege
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