Problem with starting up V+ box
16-05-2008, 00:09
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#1
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Inactive
Join Date: May 2008
Posts: 1
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Problem with starting up V+ box
I have a cable connection and everything set up and had an old PACE cable box which was working. I recently got a V+ box off of my friend from another area whos now going for Sky.
I've set up my V+ box exactly how it should be but after the boot nothing comes up. I don't get any channels coming upor anything. Just a light on the box flashing where it says online.
Can someone please help me out, I would call Virgin but in my experience they haven't been too reliable.
Thanks
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16-05-2008, 00:21
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#2
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Inactive
Join Date: Mar 2005
Location: Hertfordshire UK
Age: 38
Services: Virgin Media VIP
Posts: 329
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Re: Problem with starting up V+ box
You shouldn't have the box, it should have been returned to VM.
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16-05-2008, 01:00
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#3
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cf.geek
Join Date: Feb 2007
Location: Mansfield Woodhouse NG19
Services: VM Mix TV, 200 internet, basic house phone. Also Virgin mobile phone
Posts: 541
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Re: Problem with starting up V+ box
The V+ has to be activated by VM to work. They will only do this after the extra money has been paid.
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16-05-2008, 01:30
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#4
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Permanently Banned
Join Date: Jul 2007
Location: South Yorkshire
Age: 40
Services: Sky+ HD All Entertainment Packs, VM M TV, BT Unlimited Anytime, VM Talk Weekend Phone, VM XXL BB
Posts: 1,396
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Re: Problem with starting up V+ box
Quote:
Originally Posted by sprattgraham
You shouldn't have the box, it should have been returned to VM.
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i wouldnt be surprised if he isint paying for his services aswell like.
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16-05-2008, 10:52
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#5
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Guest
Location: Livingston
Services: Virgin Media Broadband M, TV XL, V+
Posts: n/a
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Re: Problem with starting up V+ box
You are attempting to illegally receive Virgin Media services for which you are not paying.
Your friend will receive a bill for £250 when he cannot return his rented V+ box to Virgin Media.
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16-05-2008, 13:55
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#6
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Permanently Banned
Join Date: Jul 2007
Location: South Yorkshire
Age: 40
Services: Sky+ HD All Entertainment Packs, VM M TV, BT Unlimited Anytime, VM Talk Weekend Phone, VM XXL BB
Posts: 1,396
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Re: Problem with starting up V+ box
good cuz ppl like that should have to pay for robbing cable.
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19-05-2008, 00:43
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#7
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Inactive
Join Date: May 2008
Posts: 45
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Re: Problem with starting up V+ box
I fear that my friends above are right, VM won't activate the V+ box without all sorts of phone calls and laptop communications giving all manner of strange code words from one of their engineers.
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19-05-2008, 00:53
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#8
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Join Date: Mar 2007
Location: Leeds
Age: 34
Posts: 5,235
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Re: Problem with starting up V+ box
Oh dear, oh dear...
You didn't buy it off him did you?
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19-05-2008, 13:56
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#9
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Inactive
Join Date: May 2008
Posts: 1
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Re: Problem with starting up V+ box
first things first,you will not be able to get channels through your stb because the box has not been alocated to you.you may get some free view channels but that would be it..if it was your "friend"who gave you this box you need to find out if this box belongs to them cause if it dont virgin may well hit them with a £300 bill for it
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19-05-2008, 18:42
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#10
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Guest
Location: Livingston
Services: Virgin Media Broadband M, TV XL, V+
Posts: n/a
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Re: Problem with starting up V+ box
Quote:
Originally Posted by virgin engineer
...you need to find out if this box belongs to them cause if it dont virgin may well hit them with a £300 bill for it
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If you really are a representative of Virgin Media then you need to understand your product set.
All V+ equipment belongs to Virgin Media. It NEVER belongs to the customer.
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20-05-2008, 14:15
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#11
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Permanently Banned
Join Date: Jul 2007
Location: South Yorkshire
Age: 40
Services: Sky+ HD All Entertainment Packs, VM M TV, BT Unlimited Anytime, VM Talk Weekend Phone, VM XXL BB
Posts: 1,396
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Re: Problem with starting up V+ box
well said.
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07-03-2011, 10:52
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#12
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Inactive
Join Date: Mar 2011
Posts: 1
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Re: Problem with starting up V+ box
Quote:
Originally Posted by pateldilipj
I have a cable connection and everything set up and had an old PACE cable box which was working. I recently got a V+ box off of my friend from another area whos now going for Sky.
I've set up my V+ box exactly how it should be but after the boot nothing comes up. I don't get any channels coming upor anything. Just a light on the box flashing where it says online.
Can someone please help me out, I would call Virgin but in my experience they haven't been too reliable.
Thanks
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Hi, you need to call this number; 08009539500 to activate your V+ Box.
Mick.
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07-03-2011, 15:08
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#13
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-
Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,536
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Re: Problem with starting up V+ box
to the forum, but I have a couple of points..
1) The poster has not logged in nearly three years. He/she is not likely to see your answer.
2) I believe the v+ is a lot more fussy over signal levels than earlier boxes. As such, VM may not be happy to activate an old one without ensuring it is both properly refurbished and installed.
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