Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Free "upgrade" 20mb to 60mb, wish I hadn't...

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Service

Outage LE3?
Reply
 
Thread Tools
Old 10-05-2012, 14:39   #1
morley04
Inactive
 
Join Date: Feb 2007
Location: Leicester LE3
Services: 100MB, Tivo 1TB, V+HD and XL Phone
Posts: 191
morley04 is on a distinguished roadmorley04 is on a distinguished road
Outage LE3?

Just got back home and noticed my net was down and got these logs

Time Priority Description
Thu May 10 11:48:03 2012 Critical (3) DHCP FAILED - Requested Info not supported.;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
Thu May 10 11:47:37 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Thu May 10 11:47:37 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Thu May 10 11:44:45 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
Thu May 10 11:44:44 2012 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
Thu May 10 11:41:46 2012 Critical (3) SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) DHCP FAILED - Requested Info not supported.;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.0;CM-VER=3.0;
morley04 is offline   Reply With Quote
Advertisement
Old 10-05-2012, 15:39   #2
Chrysalis
cf.mega poster
 
Join Date: Sep 2003
Services: Gig1, Hub 5
Posts: 12,039
Chrysalis is cast in bronzeChrysalis is cast in bronzeChrysalis is cast in bronzeChrysalis is cast in bronze
Chrysalis is cast in bronze
Re: Outage LE3?

yes was one earlier, after the outage the new DS channel is back and full speeds again.
Chrysalis is offline   Reply With Quote
Old 10-05-2012, 17:23   #3
morley04
Inactive
 
Join Date: Feb 2007
Location: Leicester LE3
Services: 100MB, Tivo 1TB, V+HD and XL Phone
Posts: 191
morley04 is on a distinguished roadmorley04 is on a distinguished road
Re: Outage LE3?

No extra channel for me
morley04 is offline   Reply With Quote
Old 10-05-2012, 20:34   #4
Jamhead91
Inactive
 
Join Date: May 2012
Location: Leics LE3
Services: Virgin Media 50MB Service
Posts: 1
Jamhead91 is an unknown quantity at this point
Re: Outage LE3?

Not had an Outgage at my place, Not on 100MB on 50MB LE3 9 Area.
Jamhead91 is offline   Reply With Quote
Old 10-05-2012, 22:16   #5
bossian
Inactive
 
Join Date: Jul 2010
Location: Leicester LE3
Age: 58
Services: Sky+ HDx3 Virgin 120/12 Plusnet upto 8Mb...soon to be FTTC
Posts: 19
bossian is an unknown quantity at this point
Re: Outage LE3?

been good here all day
bossian is offline   Reply With Quote
Old 11-05-2012, 00:27   #6
AaronCooper
Inactive
 
Join Date: Mar 2011
Posts: 135
AaronCooper will become famous soon enoughAaronCooper will become famous soon enoughAaronCooper will become famous soon enough
Re: Outage LE3?

Quote:
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 307000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 73 55616000 Kbits/sec 307000000 Hz 50.0 dBmV 40.5 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 33 20480 Kbits/sec 45800000 Hz 53.3 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 246
Max Traffic Rate 66000000 bps
Max Traffic Burst 10000 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 245
Max Traffic Rate 3072000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
Only getting 35-40mb... 1 DS channel? Real..

Edit : Rebooted hub, back to 5 DS, 60mb. All is good..
AaronCooper is offline   Reply With Quote
Old 11-05-2012, 01:46   #7
qasdfdsaq
cf.mega poster
 
Join Date: Aug 2004
Posts: 11,207
qasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronze
qasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronzeqasdfdsaq is cast in bronze
Re: Outage LE3?

1 DS at 50dB = Superhub firmware bug.
qasdfdsaq is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 23:13.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.