31-08-2014, 20:44
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#16
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: Praise for Sky
Quote:
Originally Posted by alanbjames
I didnt think Sky used Amstrad boxes anymore.
My parents moved a few months ago and had sky fitted and they used a Samsung Box.
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Sky bought Amstrad all new installs now say manufactured by Sky anything else is a refurb.
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01-09-2014, 07:46
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#17
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R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
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Re: Praise for Sky
I don't know.... I went back to the original package on sky and decided to get sky movies for the one month free rial they offered and it seems like they are charging me for that.
I guess we'll see how much praise I have when I speak to customer services later on 
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01-09-2014, 09:21
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#18
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Inactive
Join Date: Jan 2011
Location: in my own little world in fairy land
Age: 43
Services: Size XL
120mg BB
Tivo box
v+ box
Posts: 350
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Re: Praise for Sky
dilli they offer it for free for one month but you have to ring up and get it removed
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01-09-2014, 09:55
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#19
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R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
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Re: Praise for Sky
Quote:
Originally Posted by Scary
dilli they offer it for free for one month but you have to ring up and get it removed
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There was definitely an option to cancel it online.
In any event I was on the phone for a fair while and they tell me they have cancelled the charge (it was only on for three days)
But when I log on to my sky it's all the same so I'm not convinced they have. I will wait until tomorrow and try again I think.
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02-09-2014, 12:33
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#20
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Inactive
Join Date: Jan 2011
Location: in my own little world in fairy land
Age: 43
Services: Size XL
120mg BB
Tivo box
v+ box
Posts: 350
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Re: Praise for Sky
call them on 03332 022 135 thats sky retentions they can look at it, it does take 31 days to remove it
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02-09-2014, 12:55
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#21
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R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
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Re: Praise for Sky
Quote:
Originally Posted by Scary
call them on 03332 022 135 thats sky retentions they can look at it, it does take 31 days to remove it
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It has now been removed after it was escalated. In the end I called them four times and each time I was told it had been done. I spoke to the escalations team the last time. In the end I think it was only on for four days (actually went off this morning) but I still think it shouldn't have taken this long to sort out. Still, it's all sorted out now. (At least until I make another change on my account I should think )
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03-09-2014, 13:13
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#22
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Eva Longoria Fan
Join Date: Jun 2003
Location: Essex
Age: 36
Services: Sky multiroom (Sky Q)
Sky Fibre Unlimited
Sky Landline
Posts: 8,851
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Re: Praise for Sky
I have a shiny new 2TB HD Box. Only got charged £49 instead of £145 so I'm chuffed 
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03-09-2014, 13:15
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#23
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R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
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Re: Praise for Sky
Quote:
Originally Posted by MadGamer
I have a shiny new 2TB HD Box. Only got charged £49 instead of £145 so I'm chuffed |
Glad it works out ok for some  
I'm still having problems with my account (and I thought it was all ok yesterday)
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05-09-2014, 00:24
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#24
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cf.addict
Join Date: Jan 2008
Location: Earth
Services: Virgin TV 360
Virgin 500Mb FTTP -AX86+AC86U AIMesh - O2 Mobile
Posts: 421
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Re: Praise for Sky
Quote:
Originally Posted by Scary
call them on 03332 022 135 thats sky retentions they can look at it, it does take 31 days to remove it
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They are doing immediate downgrade on this offer, although in the past they made it 2 months free on the systems to allow for 31 days notice but that just lead to advisors telling customers it was 2 months free!
Quote:
Originally Posted by MadGamer
I have a shiny new 2TB HD Box. Only got charged £49 instead of £145 so I'm chuffed |
I see you're on here and SkyUser but you don't have Virgin? I'm one to talk...but I WILL have Virgin again...eventually.
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05-09-2014, 01:52
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#25
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R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
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Re: Praise for Sky
Quote:
Originally Posted by bubblegun
They are doing immediate downgrade on this offer, although in the past they made it 2 months free on the systems to allow for 31 days notice but that just lead to advisors telling customers it was 2 months free!
I see you're on here and SkyUser but you don't have Virgin? I'm one to talk...but I WILL have Virgin again...eventually.
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You don't need virgin to be on here though.
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06-09-2014, 10:09
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#26
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Inactive
Join Date: Jan 2011
Location: in my own little world in fairy land
Age: 43
Services: Size XL
120mg BB
Tivo box
v+ box
Posts: 350
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Re: Praise for Sky
Quote:
Originally Posted by MadGamer
I have a shiny new 2TB HD Box. Only got charged £49 instead of £145 so I'm chuffed |
i take it you have multiroom, that 2tb box should be £499 and its only available at that price if you have either multiroom or the agent nows how to get around things
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06-09-2014, 15:32
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#27
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Eva Longoria Fan
Join Date: Jun 2003
Location: Essex
Age: 36
Services: Sky multiroom (Sky Q)
Sky Fibre Unlimited
Sky Landline
Posts: 8,851
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Re: Praise for Sky
We have multi room and HD
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