14-08-2017, 20:37
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#31
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cf.mega poster
Join Date: Apr 2007
Location: Telford
Services: 5G Three 599/21
Posts: 1,299
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Re: Vivid 350?
the upload isn't traffic management on 350 product.
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14-08-2017, 20:49
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#32
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cf.addict
Join Date: Jan 2010
Services: Gig1
Posts: 230
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Re: Vivid 350?
Quote:
Originally Posted by telfordcable
the upload isn't traffic management on 350 product.
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Actually it seems you could well be correct. I was looking here, but as I'd originally asked for VIVID300 (I didn't know 350 existed) I had 300 in my head when I read it. It doesn't actually explicitly mention 350, though it does say it's for all tiers '30mbps or higher'. That's pretty open to interpretation as nowhere does it say the 350 tier is exempt (though I realise traditionally the highest VM tier has had leeway).
__________________
P-p-p-p-pick up a penguin!
Running Linux and BSD for maximum awesome
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14-08-2017, 22:08
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#33
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cf.geek
Join Date: Dec 2013
Posts: 956
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Re: Vivid 350?
So what is Vivid 350? It seems VM are all over the place with speeds at the minute. I'm on the VIP package which has 300Mb but I can only get 200Mb at the minute. When 300Mb becomes available will it be 300Mb or 350Mb? Is 350Mb a different package that costs more?
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14-08-2017, 22:27
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#34
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cf.addict
Join Date: May 2007
Posts: 137
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Re: Vivid 350?
I phoned up to get my upgrade to Vivid 350. They were happy to do it. The SuperHub reset and ever since I've been offline. My account page still says Vivid 300. I'm now waiting for an engineer (they insisted) to visit on Saturday.
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14-08-2017, 23:09
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#35
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cf.mega poster
Join Date: Apr 2007
Location: Telford
Services: 5G Three 599/21
Posts: 1,299
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Re: Vivid 350?
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14-08-2017, 23:14
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#36
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cf.addict
Join Date: May 2007
Posts: 137
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Re: Vivid 350?
Thanks for that helpful reply
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14-08-2017, 23:19
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#37
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Vivid 350?
Quote:
Originally Posted by Mythica
So what is Vivid 350? It seems VM are all over the place with speeds at the minute. I'm on the VIP package which has 300Mb but I can only get 200Mb at the minute. When 300Mb becomes available will it be 300Mb or 350Mb? Is 350Mb a different package that costs more?
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It is the same tier (homeworks). It looks like 350 is a phased upgrade from 300mbits being rolled out by area. I am going to be signing up within the next few days so i'll let you know whether i get 300 or 350. My area has always been awesome for speed and congestion so i am hoping 350 is available.
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14-08-2017, 23:43
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#38
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 45
Posts: 13,996
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Re: Vivid 350?
Vivid 300 and 350 are nothing to do with Homeworks. Homeworks is some weird anomaly that VM are probably best getting rid of.
---------- Post added at 22:43 ---------- Previous post was at 22:41 ----------
Quote:
Originally Posted by telfordcable
But it will come anyway. Every time VM increase the speed, other will follow shortly.
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Perhaps, but still not a reason to make things up on the assumption they'll happen.
The Vivid 50 tier was brought to life for cheapskates who don't want to pay for higher tiers. Whether it or any other tiers will be automatically uplifted is not known for sure - VM's provisioning system can and does hold tons of different legacy tiers.
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15-08-2017, 08:57
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#39
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Still REIGNING
Join Date: Jun 2009
Location: Hell
Age: 48
Posts: 5,956
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Re: Vivid 350?
Quote:
Originally Posted by mike86
I phoned up to get my upgrade to Vivid 350. They were happy to do it. The SuperHub reset and ever since I've been offline. My account page still says Vivid 300. I'm now waiting for an engineer (they insisted) to visit on Saturday.
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If it is anything like when I upgraded the engineer will not be able to fix it
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15-08-2017, 08:59
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#40
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Vivid 350?
Quote:
Originally Posted by Ignitionnet
Vivid 300 and 350 are nothing to do with Homeworks. Homeworks is some weird anomaly that VM are probably best getting rid of
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The max "normal" residential tier you can subscribe to is 200mbits, if you want anything higher you have got to come out of myvirginmedia and click on the homeworks link for "up to 300mbits".
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15-08-2017, 11:44
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#41
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cf.addict
Join Date: Jul 2010
Location: Newport, Shropshire
Posts: 338
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Re: Vivid 350?
What sort of prices are people getting quoted for Vivid 300/350? Been quoted £51 a month for Vivid 300 plus weekend calls.
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15-08-2017, 12:04
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#42
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I Toast Bread
Join Date: Nov 2015
Location: Bath
Age: 26
Services: Vivid 350?
Posts: 254
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Re: Vivid 350?
Quote:
Originally Posted by Jon22
What sort of prices are people getting quoted for Vivid 300/350? Been quoted £51 a month for Vivid 300 plus weekend calls.
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£48 on my end which honestly getting 190 megs more over my old package it was worth it.
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15-08-2017, 12:45
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#43
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 45
Posts: 13,996
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Re: Vivid 350?
Quote:
Originally Posted by General Maximus
The max "normal" residential tier you can subscribe to is 200mbits, if you want anything higher you have got to come out of myvirginmedia and click on the homeworks link for "up to 300mbits".
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That must be an existing customers thing or something about your area. 300Mb is available via a standard order journey a couple of roads away from me. Homeworks is a different thing altogether, it has a load of gack attached to it hardly anyone wants.
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15-08-2017, 12:50
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#44
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cf.addict
Join Date: Jul 2010
Location: Newport, Shropshire
Posts: 338
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Re: Vivid 350?
Quote:
Originally Posted by JordanTheToaster
£48 on my end which honestly getting 190 megs more over my old package it was worth it.
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Thanks, if I can get it for that sort of price, I might go for it. Would be £3 more than I'm paying now. Might give live chat a go, see what they can do.
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15-08-2017, 12:59
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#45
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Inactive
Join Date: Sep 2008
Posts: 96
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Re: Vivid 350?
I've just been on livechat (4th time lol) and got nothing but absolute waffle! ![Dozey](images/smilies/dozey.gif) ... still isn't available in my area despite me being on £55 vivid300 for 9 month ... they can't even confirm if I'll be automatically upgraded!
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