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10mb, i dont think so....
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Old 06-08-2006, 14:18   #1
madman045
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Question 10mb, i dont think so....

We were upgraded to NTLs 10mb service, but its more like 1mb, so slow browsing, websites constantly unavailable and it seems the Terayon modem doesnt support the speed either.

This is what we are getting on a good day

Sun, 6 Aug 2006 12:16:20 UTC

1st 512K took 671 ms = 763 KB/sec, approx 6287 Kbps, 6.14 Mbps
2nd 512K took 701 ms = 730.4 KB/sec, approx 6018 Kbps, 5.88 Mbps
3rd 512K took 1032 ms = 496.1 KB/sec, approx 4088 Kbps, 3.99 Mbps
4th 512K took 671 ms = 763 KB/sec, approx 6287 Kbps, 6.14 Mbps

Overall Average Speed = approx 5670 Kbps, 5.54 Mbps

There is nothing else connected, only the cable modem

Is there any way of improving this or are we better off getting it downgraded to 4mb?

Thanks
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Old 06-08-2006, 14:22   #2
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Re: 10mb, i dont think so....

Try that test again, results can vary significantly over the course of 24 hours
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Old 06-08-2006, 15:43   #3
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Re: 10mb, i dont think so....

You will only get around 5-7mb with that Terayon modem....
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Old 06-08-2006, 19:00   #4
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Re: 10mb, i dont think so....

Quote:
Originally Posted by madman045
We were upgraded to NTLs 10mb service, but its more like 1mb, so slow browsing, websites constantly unavailable and it seems the Terayon modem doesnt support the speed either.

This is what we are getting on a good day

Sun, 6 Aug 2006 12:16:20 UTC

1st 512K took 671 ms = 763 KB/sec, approx 6287 Kbps, 6.14 Mbps
2nd 512K took 701 ms = 730.4 KB/sec, approx 6018 Kbps, 5.88 Mbps
3rd 512K took 1032 ms = 496.1 KB/sec, approx 4088 Kbps, 3.99 Mbps
4th 512K took 671 ms = 763 KB/sec, approx 6287 Kbps, 6.14 Mbps

Overall Average Speed = approx 5670 Kbps, 5.54 Mbps
I have a TJet. I get just over 8Mbps most of the time. Admittedly that's not the full 10meg but it's good enough to stop me thinking about shelling out £50 to our money grabbing provider.

Quote:
Originally Posted by madman045
There is nothing else connected, only the cable modem
Is there any way of improving this or are we better off getting it downgraded to 4mb?

Thanks
Make sure to use Ethernet instead of USB.

Some firewalls can slow your speed. If you have Zone Alarm, a known badboy, then you must completely uninstall it. For others, try running with just the windows firewall and see if there's a difference.

For slow browsing, try changing your proxy.
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Old 06-08-2006, 20:26   #5
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Re: 10mb, i dont think so....

No need to uninstall ZoneAlarm, i use ZoneAlarm and have no problems at all
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Old 06-08-2006, 20:40   #6
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Re: 10mb, i dont think so....

Quote:
Originally Posted by Jack001
No need to uninstall ZoneAlarm, i use ZoneAlarm and have no problems at all
Best too, ZA is crap and DOES cause so many problems.
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Old 06-08-2006, 21:32   #7
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Re: 10mb, i dont think so....

Quote:
Originally Posted by SnoopZ
Best too, ZA is crap and DOES cause so many problems.
yes hes right, zonealarm CAN slow your connection down, so best to uninstall and replace it with another firewall.

the terayon can only give you a maximum of 8024kbps, you need to ring NTL for a new modem, there still is the standing charge of £50.
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Old 07-08-2006, 06:12   #8
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Re: 10mb, i dont think so....

Quote:
Originally Posted by Jack001
No need to uninstall ZoneAlarm, i use ZoneAlarm and have no problems at all
Good that it works for you then Jack001.

Unfortunately it doesn't seem to work properly for many other people judging by the reports posted in threads on the Forum.

Over the years I have used a PC ZA has proved to be the cause behind most of the obscure and seemingly unrelated issues I have heard about.

So much so that I would not entertain installing ANY ZA product.
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Old 07-08-2006, 09:03   #9
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Re: 10mb, i dont think so....

I agree i uninstalled ZA some time ago due to its slowing down my connection!
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Old 07-08-2006, 09:08   #10
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Re: 10mb, i dont think so....

Quote:
Originally Posted by kronas
yes hes right, zonealarm CAN slow your connection down, so best to uninstall and replace it with another firewall.

the terayon can only give you a maximum of 8024kbps, you need to ring NTL for a new modem, there still is the standing charge of £50.
Precisely 8024?!?!?! 8Mbit = 8192kbps btw </pedantic>
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Old 07-08-2006, 14:59   #11
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Re: 10mb, i dont think so....

Quote:
Originally Posted by Zeph
Precisely 8024?!?!?! 8Mbit = 8192kbps btw </pedantic>
im going on two things....

1) my terayon when i had one

2) robin walker's speed test which gave me that exact 8024kbps reading

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Old 07-08-2006, 16:46   #12
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Re: 10mb, i dont think so....

hmm well 1MBit = 1024000bps, times that by 8, at least that is the correct figure in my books, oh well.
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Old 07-08-2006, 21:15   #13
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Re: 10mb, i dont think so....

Thanks for the tip guys.

I just uninstalled ZoneAlarm and my speed shot from 2.87Mbps to 3.78Mbps
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Old 07-08-2006, 21:45   #14
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Re: 10mb, i dont think so....

Quote:
Originally Posted by Flange
Thanks for the tip guys.

I just uninstalled ZoneAlarm and my speed shot from 2.87Mbps to 3.78Mbps
You may want to give KERIO FIREWALL ago. A little tip, turn Enable Web Filtering off then you should be able to get good results on the speed test.
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Old 07-08-2006, 22:34   #15
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Re: 10mb, i dont think so....

Mon, 07 Aug 2006 20:31:43 GMT

1st 512K took 1906 ms = 268.6 KB/sec, approx 2213 Kbps, 2.16 Mbps
2nd 512K took 1969 ms = 260 KB/sec, approx 2142 Kbps, 2.09 Mbps
3rd 512K took 1813 ms = 282.4 KB/sec, approx 2327 Kbps, 2.27 Mbps
4th 512K took 1843 ms = 277.8 KB/sec, approx 2289 Kbps, 2.24 Mbps


Overall Average Speed = approx 2243 Kbps, 2.19 Mbps
Turned off ZA
My download speeds have been crap since the upgrade to 4MB...
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