VIP50/TiVo Packs and International calls - Page 3

kgollop · 22-05-2011, 11:51

Just phoned up 150 now, selected billing option and then option 0 for other inquiries. Spoke to a very helpful Scottish gentleman who got me switched over to Talk International 5. He initially wasn't aware of the changes, but with the help of the information on this thread and a supervisor we got there fairly quickly. Thanks again to Savvychels for posting this thread. Looks like the mother-in-law has picked the perfect time to go on holiday to Mexico too, and it seems I've managed to dodge an expensive phone bill! :-)

savvychels · 23-05-2011, 14:55

Just saw the post on the page before and thought OH NO! but then saw this post. I'm glad you've got it sorted. Sorry it was such a pain. I suspect it's just the beginning as we're all just starting to get our first bills after switching to the TiVo package.

BenJSmyth · 23-05-2011, 15:22

They refunded my charges for the international calls. What I don't get is that they are still advertising the old packages and they can still be selected by new customers when ordering online. The whole thing is just barmy!

BenJSmyth · 27-05-2011, 16:12

They have finally updated the Talk International and Talk Mobile pages with:

http://shop.virginmedia.com/phone/ta...national2.html

I love the description:

It can be tough having friends and family on the other side of the world and not being able to catch up with them as regularly as you'd like to. With our Talk International £2 Add On communicating with them has never been so affordable.

I think you'll find it has - a lot more affordable!

savvychels · 27-05-2011, 16:25

Rofl!!