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Worrying news for ESA claimants converting from DLA to PIP.
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Old 11-10-2016, 20:57   #31
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Re: Worrying news for ESA claimants converting from DLA to PIP.

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Originally Posted by RichardCoulter View Post

Don't forget, the Government outsource these assessments to private companies whose main concern is the £300 they get for most assessments.
Maybe it would be best to put the 'faceless bureaucrats' ie civil servant's back in this role. At least their objective is public service rather than profit. Getting the numbers down is all the Govt. are interested in. Seem to remember them saying PIP wouldn't significantly affect the numbers eligible , codswallop...
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Old 11-10-2016, 20:58   #32
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Re: Worrying news for ESA claimants converting from DLA to PIP.

Problems with DWP decision making were identified by the National Audit Office in 2003. That is more than 5 years ago.
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Old 11-10-2016, 21:07   #33
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Re: Worrying news for ESA claimants converting from DLA to PIP.

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Originally Posted by nomadking View Post
Problems with DWP decision making were identified by the National Audit Office in 2003. That is more than 5 years ago.
You fix the system and train people then. Surely the objective is to make sure the money is directed to the right people. This won't be the primary objective of a private company.
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Old 11-10-2016, 21:12   #34
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Re: Worrying news for ESA claimants converting from DLA to PIP.

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Originally Posted by Mr K View Post
You fix the system and train people then. Surely the objective is to make sure the money is directed to the right people. This won't be the primary objective of a private company.
Private company? The DWP are the ones making the decisions.
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Old 11-10-2016, 21:16   #35
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Re: Worrying news for ESA claimants converting from DLA to PIP.

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Originally Posted by nomadking View Post
Private company? The DWP are the ones making the decisions.
And the assessment reports they base those decisions are done by?

How is a physiotherapist supposed to assess Aspergers syndrome? That's the sort of crazy situation happening
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Old 11-10-2016, 21:27   #36
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Re: Worrying news for ESA claimants converting from DLA to PIP.

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Originally Posted by Mr K View Post
And the assessment reports they base those decisions are done by?

How is a physiotherapist supposed to assess Aspergers syndrome? That's the sort of crazy situation happening
Nobody, whatever the training is meant to assess conditions. They assess the impact of any conditions.
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Old 12-10-2016, 00:33   #37
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Re: Worrying news for ESA claimants converting from DLA to PIP.

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Originally Posted by Hugh View Post
Erm, Housing Benefit is mainly administered by Local Authorities, not Civil Servants.
That's right, staff have been leaving because they were not promised redeployment either within their local authority or with the DWP as a civil servant.

Quote:
Originally Posted by nomadking View Post
Private company? The DWP are the ones making the decisions.
Benefit assessors make their decisions based upon evidence supplied by ATOS, Capita etc.

All these companies are interested in is profit, they don't care if the rules are bent or the quality of the information is poor and in turn leads to poor decisions being made that affect our most vulnerable in society.
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Old 12-10-2016, 07:34   #38
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Re: Worrying news for ESA claimants converting from DLA to PIP.

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Originally Posted by Mr K View Post
And the assessment reports they base those decisions are done by?

How is a physiotherapist supposed to assess Aspergers syndrome? That's the sort of crazy situation happening
The DWP should be the ones doing the assessments and the decision making instead of the current inconsistent mess we currently have.
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Old 12-10-2016, 08:50   #39
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Re: Worrying news for ESA claimants converting from DLA to PIP.

No imo the NHS should handle medical assessments as they have far more familiarity with the relevant conditions and their effect on a persons day to day life. I cannot understand why we have a health service that all politicians talk up till it comes to benefit medical assessments. As well as saving us upto 3 billion a year it would also cut down the time many doctors have to spend at tribunals testifying on behalf of their patients which is increasing every year.

At a stroke it would remove all controversy on the subject and help the public have more faith in disability benefits, as anyone with a longterm illness is all too aware that consultants don't keep you on their list unless they are personally convinced a problem exists. Only reason i can see for why this isn't how it's done is because NHS doctors are very unlikely to misrepresent their diagnosis to cut the number of claimants something that ATOS did and were even caught admitting on video by both dispatches and panarama.
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Old 12-10-2016, 09:00   #40
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Re: Worrying news for ESA claimants converting from DLA to PIP.

Did they not use NHS doctors privately before they sourced out the contracts to private companies RK?.
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Old 12-10-2016, 09:53   #41
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Re: Worrying news for ESA claimants converting from DLA to PIP.

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Did they not use NHS doctors privately before they sourced out the contracts to private companies RK?.
Yes
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Old 12-10-2016, 13:30   #42
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Re: Worrying news for ESA claimants converting from DLA to PIP.

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26 minutes into the SIXTH attempt to get an answer from them.... I'm sick of the muzak!!!

---------- Post added at 16:53 ---------- Previous post was at 16:48 ----------

32 minutes into the sixth call today and the phone answered! Total time on hold was 195 minutes.

"Due to the high volume of calls we will give you a callback tomorrow"

AAAAAGGHHH!!!!!!!
The promised callback did not happen.....
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Old 12-10-2016, 13:39   #43
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Re: Worrying news for ESA claimants converting from DLA to PIP.

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The promised callback did not happen.....
They rarely do in my experience. Best to keep trying and make full use of the times when they're open and closed. I've found trying early or late often gets me through to these helplines quicker. I just wish they'd use a system which tells the caller where you are in the queue because at least that gives you something to go on and is far less frustrating than that bloody music and/or repeated references to using the internet for your queries or whatever grrrr....
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Old 12-10-2016, 16:22   #44
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Re: Worrying news for ESA claimants converting from DLA to PIP.

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Originally Posted by RichardCoulter View Post
That's right, staff have been leaving because they were not promised redeployment either within their local authority or with the DWP as a civil servant.



Benefit assessors make their decisions based upon evidence supplied by ATOS, Capita etc.

All these companies are interested in is profit, they don't care if the rules are bent or the quality of the information is poor and in turn leads to poor decisions being made that affect our most vulnerable in society.
That statement is a sub-optimal interpretation of actuality - Local Government employees don't redeploy to the Civil Service.

How can someone from one employer doing a certain job be redeployed to another organisation which doesn't do that same job?
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Old 12-10-2016, 16:59   #45
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Re: Worrying news for ESA claimants converting from DLA to PIP.

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Yes
Thanks Hugh for that confirmation.
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