TV Service down in Falkirk area
23-03-2012, 19:47
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#1
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cf.mega poster
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TV Service down in Falkirk area
The TV service has been down in the Falkirk area for about 3 hours now. Called Virgin but no real updates at this time.
Does anyone know what the problem is, and when it might be fixed? My Dad and brother where supposed to be coming down to watch the boxing with me
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23-03-2012, 19:53
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#2
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: TV Service down in Falkirk area
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23-03-2012, 20:11
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#3
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cf.mega poster
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Re: TV Service down in Falkirk area
Quote:
Originally Posted by muppetman11
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Cheers bud
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08-05-2012, 18:06
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#4
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cf.mega poster
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Re: TV Service down in Falkirk area
More problems in my area. TiVo has been down since last night due to:
"intermittent connection issues on your broadband internet service"
I can't watch any channels and all of my planned programmes didn't record
This isn't the service I'm paying for. I can however still watch the V+ in the bedroom but that is not the point. Twice I've had this issue now in the past 6 weeks. I'm beginning to lose faith in Virgins ability to deliver a stable television service.
If this keeps on happening, can I cancel my contract with Virgin for the TV part of my package? I'm in contract for about another 7 months.
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08-05-2012, 20:46
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#5
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cf.mega poster
Join Date: Mar 2010
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Re: TV Service down in Falkirk area
Quote:
Originally Posted by Chad
More problems in my area. TiVo has been down since last night due to:
"intermittent connection issues on your broadband internet service"
I can't watch any channels and all of my planned programmes didn't record
This isn't the service I'm paying for. I can however still watch the V+ in the bedroom but that is not the point. Twice I've had this issue now in the past 6 weeks. I'm beginning to lose faith in Virgins ability to deliver a stable television service.
If this keeps on happening, can I cancel my contract with Virgin for the TV part of my package? I'm in contract for about another 7 months.
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Yes you can cancel your contract but there will be a charge to pay, I think its 7 months x your monthly fee (for TV) + a fee for breaking a contract early
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08-05-2012, 20:56
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#6
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RIp Sweetness
Join Date: Jul 2009
Location: S Essex
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Re: TV Service down in Falkirk area
Quote:
Originally Posted by Gavin-D
Yes you can cancel your contract but there will be a charge to pay, I think its 7 months x your monthly fee (for TV) + a fee for breaking a contract early
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Even if he is not receiving the service he is contracted for?
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08-05-2012, 21:00
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#7
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cf.mega poster
Join Date: Mar 2010
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Re: TV Service down in Falkirk area
Quote:
Originally Posted by alwaysabear
Even if he is not receiving the service he is contracted for?
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Not sure on that one
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08-05-2012, 21:20
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#8
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cf.mega poster
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Re: TV Service down in Falkirk area
I am. Regardless of what they might try to tell you, you can cancel. At the very least you should complain and expect to receive compensation.
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08-05-2012, 22:10
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#9
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cf.mega poster
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Re: TV Service down in Falkirk area
TV came back on about 2 hours ago. I'll give Virgin a call tomorrow to register my feelings.
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08-05-2012, 23:33
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#10
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cf.mega poster
Join Date: Mar 2012
Posts: 4,096
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Re: TV Service down in Falkirk area
Parts of Dundee with no phone, BB, or TV service
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