30-03-2011, 20:30
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#1
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Inactive
Join Date: Mar 2007
Posts: 821
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demand 5
hi all programmes are missing from demand 5 tonight why is this do I have 2 reset my box?
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30-03-2011, 20:35
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#2
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RIp Sweetness
Join Date: Jul 2009
Location: S Essex
Services: TiVo Full house sports bundle,Vivid 200, SHUB 3, talk more anytime.
Posts: 2,380
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Re: demand 5
Quote:
Originally Posted by andrew.shearman
hi all programmes are missing from demand 5 tonight why is this do I have 2 reset my box?
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I have had this issue for more than 10 days now, apparently it is a third party issue, fault ticket reference 1547342, who are having trouble loading the content on to certain head ends, there is no known date for the fix. Have a look on the VM forums http://community.virginmedia.com/t5/TV/bd-p/tv/page/2
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30-03-2011, 20:40
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#3
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Inactive
Join Date: Dec 2009
Location: Wirral
Services: TV M, L BB, Sky+ HD
Posts: 1,485
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Re: demand 5
Quote:
Originally Posted by alwaysabear
I have had this issue for more than 10 days now, apparently it is a third party issue who are having trouble loading the content on to certain head ends, there is no known date for the fix. Have a look on the VM forums http://community.virginmedia.com/t5/TV/bd-p/tv/page/2 |
Jeez has that still not been fixed.
Very poor show.
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30-03-2011, 20:44
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#4
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RIp Sweetness
Join Date: Jul 2009
Location: S Essex
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Re: demand 5
Quote:
Originally Posted by mersey70
Jeez has that still not been fixed.
Very poor show.
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Pathetic really, but VM do not seem that interested. 
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30-03-2011, 20:46
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#5
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Permanently Banned
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Re: demand 5
Quote:
Originally Posted by alwaysabear
Pathetic really, but VM do not seem that interested. |
As they cannot do anything about it due to it being from a third party source the is little point in them stamping up and down.
It will be fixed when the third party sort out the problem.
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30-03-2011, 20:54
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#6
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RIp Sweetness
Join Date: Jul 2009
Location: S Essex
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Re: demand 5
Quote:
Originally Posted by Masque
As they cannot do anything about it due to it being from a third party source the is little point in them stamping up and down.
It will be fixed when the third party sort out the problem.
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Its a pretty lax attitude towards us customers.
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30-03-2011, 20:56
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#7
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Inactive
Join Date: Dec 2009
Location: Wirral
Services: TV M, L BB, Sky+ HD
Posts: 1,485
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Re: demand 5
Quote:
Originally Posted by Masque
As they cannot do anything about it due to it being from a third party source the is little point in them stamping up and down.
It will be fixed when the third party sort out the problem.
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Not us guvnor 
Seriously though 10 days is a long time for those affected to be without the service.
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30-03-2011, 21:00
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#8
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Re: demand 5
Quote:
Originally Posted by mersey70
Not us guvnor
Seriously though 10 days is a long time for those affected to be without the service. |
Not much they can do if they do not receive the product from the supplier.
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30-03-2011, 21:03
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#9
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[CENSORED]
Join Date: Apr 2005
Location: Wolverhampton
Age: 45
Services: Virginmedia - BB:250 TV:Mix TiVo v6 Phone:Talk Weekends w/anon reject
Posts: 4,217
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Re: demand 5
torrent sites are a much more reliable form of 'catchup TV'
__________________
Help save the world from loosers
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30-03-2011, 21:06
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#10
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: demand 5
Quote:
Originally Posted by Masque
Not much they can do if they do not receive the product from the supplier. |
Surely they can put pressure on more , if customers are getting more and more annoyed about it.
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30-03-2011, 21:08
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#11
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Re: demand 5
Quote:
Originally Posted by muppetman11
Surely they can put pressure on more , if customers are getting more and more annoyed about it.
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I think it is an issue with Channel 5 and the third party company which is called Seachange so beyond Virginmedia control.
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01-04-2011, 11:19
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#12
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: demand 5
Is this issue fixed now ?
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01-04-2011, 11:23
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#13
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Inactive
Join Date: Dec 2009
Location: Wirral
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Posts: 1,485
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Re: demand 5
Quote:
Originally Posted by muppetman11
Is this issue fixed now ?
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Ask Seachange, it's nothing to do with VM
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01-04-2011, 13:52
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#14
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: demand 5
Nobody seems to know
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01-04-2011, 14:30
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#15
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Re: demand 5
Quote:
Originally Posted by mersey70
Ask Seachange, it's nothing to do with VM |
They supply Channel 5's product to Virginmedia and have not managed to do it so far.
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