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SH3 Question
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Old 27-04-2017, 01:12   #1
justasking92
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SH3 Question

I am currently on the first Superhub and on a 100MB plan.

I have 0 issues with my internet at all expect having to restart my router every 3-4 days to stop lag in games which works all the time.

My area was upgraded a while ago and I am able to get a 150MB package for free now but it requires the SH3. I am wondering if there are still issues with the SH3 and play games or if that is a thing of the past.

Also anyone have any idea why I am required to restart my router every couple of days? I can be playing a game like Rocket League and it will rubber-band around sometimes than I can restart my router and I wont get it anymore for another few days.
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Old 27-04-2017, 10:26   #2
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Re: SH3 Question

There are still latency issues caused by the Intel chipset. Some US providers are rolling out firmware updates which improve performance but don't fix it entirely.

In addition a new serious vulnerability has just been discovered: https://www.theregister.co.uk/2017/0...rivial_to_dos/
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Old 28-04-2017, 00:49   #3
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Re: SH3 Question

Quote:
Originally Posted by justasking92 View Post
I am currently on the first Superhub and on a 100MB plan.

I have 0 issues with my internet at all expect having to restart my router every 3-4 days to stop lag in games which works all the time.

My area was upgraded a while ago and I am able to get a 150MB package for free now but it requires the SH3. I am wondering if there are still issues with the SH3 and play games or if that is a thing of the past.

Also anyone have any idea why I am required to restart my router every couple of days? I can be playing a game like Rocket League and it will rubber-band around sometimes than I can restart my router and I wont get it anymore for another few days.
Just to clarify things, there has never been an issue with the SH3 and playing games - the latency spike doesn't affect day-to-day use. It'll make your ping graphs look awful but for gaming, it works fine.

Your SH1 is awful, the SH3 is much better.
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Old 28-04-2017, 07:47   #4
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Re: SH3 Question

Quote:
Originally Posted by Kushan View Post
Just to clarify things, there has never been an issue with the SH3 and playing games - the latency spike doesn't affect day-to-day use. It'll make your ping graphs look awful but for gaming, it works fine.

Your SH1 is awful, the SH3 is much better.
Let ME clarify things. The above is based purely on his opinion and not that of everyone. There are many factors to the issue with the Hub 3 issue (amount of bonded channels etc) and depending on the game and the amount of other things going on, then you are very much possible to notice an issue. To say there has never been an issue with the hub 3 and playing games is total and utter tosh.

Outside of that, the latest flaw found in the puma architecture if left unfixed, could mean a lot worse than anything the Hub 1 brought.
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Old 28-04-2017, 10:46   #5
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Re: SH3 Question

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Originally Posted by Gobble View Post
Let ME clarify things. The above is based purely on his opinion and not that of everyone. There are many factors to the issue with the Hub 3 issue (amount of bonded channels etc) and depending on the game and the amount of other things going on, then you are very much possible to notice an issue. To say there has never been an issue with the hub 3 and playing games is total and utter tosh.

Outside of that, the latest flaw found in the puma architecture if left unfixed, could mean a lot worse than anything the Hub 1 brought.
Absolutely. The Hub 3 is terrible for gaming especially if you have 16 or more downstream channels. The random latency spikes have a noticeable impact, it's certainly not just something which is only visible on a BQM.

The VM forum is full of irate gamers complaining about latency issues and trying to get a SH2AC instead.
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Old 28-04-2017, 11:11   #6
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Re: SH3 Question

Quote:
Originally Posted by cje85 View Post
Absolutely. The Hub 3 is terrible for gaming especially if you have 16 or more downstream channels. The random latency spikes have a noticeable impact, it's certainly not just something which is only visible on a BQM.

The VM forum is full of irate gamers complaining about latency issues and trying to get a SH2AC instead.
Tbh, the ICMP part of the issue, at least in the states, was fixed a long time ago and realistically isn't the big thing, it just doesn't look pretty on a BQM.

The recently fixed DNS part of the problem, (again not yet patched for us on VM), is certainly something that was noticeable in every day usage, but the TCP and UDP traffic is still at fault.
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Old 28-04-2017, 22:50   #7
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Re: SH3 Question

anyone have any idea what would cause me to have to restart my SH1 router every few days to stop it lagging?
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Old 28-04-2017, 23:03   #8
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Re: SH3 Question

Quote:
Originally Posted by justasking92 View Post
anyone have any idea what would cause me to have to restart my SH1 router every few days to stop it lagging?
Because it always has been and always will be a pile of excretia.
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Old 29-04-2017, 16:31   #9
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Quote:
Originally Posted by cje85 View Post
Absolutely. The Hub 3 is terrible for gaming especially if you have 16 or more downstream channels. The random latency spikes have a noticeable impact, it's certainly not just something which is only visible on a BQM.

The VM forum is full of irate gamers complaining about latency issues and trying to get a SH2AC instead.
For you maybe but not for everyone. It's been fine for me.
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Old 29-04-2017, 20:20   #10
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Re: SH3 Question

it appears to get worse based on how many downstream channels you have. If all 24 channels are used the latency spikes are massive. With only 8 or 10 channels the latency is much less (but still worse than the SH2).

I note another exploit has been discovered on DSLreports which enables the attacker to remotely reboot the modem. I hope future hubs don't feature any Intel hardware.
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Old 29-04-2017, 20:52   #11
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Re: SH3 Question

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Originally Posted by pip08456 View Post
Because it always has been and always will be a pile of excretia.


You mean it is that good.
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Old 30-04-2017, 00:12   #12
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Quote:
Originally Posted by cje85 View Post
it appears to get worse based on how many downstream channels you have. If all 24 channels are used the latency spikes are massive. With only 8 or 10 channels the latency is much less (but still worse than the SH2).

I note another exploit has been discovered on DSLreports which enables the attacker to remotely reboot the modem. I hope future hubs don't feature any Intel hardware.
I have 24 downstreams. I can play Battlefield and Rocket League fine.
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Old 30-04-2017, 01:21   #13
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Re: SH3 Question

Quote:
Originally Posted by Gobble View Post
Let ME clarify things. The above is based purely on his opinion and not that of everyone. There are many factors to the issue with the Hub 3 issue (amount of bonded channels etc) and depending on the game and the amount of other things going on, then you are very much possible to notice an issue. To say there has never been an issue with the hub 3 and playing games is total and utter tosh.
Quote:
Originally Posted by cje85 View Post
Absolutely. The Hub 3 is terrible for gaming especially if you have 16 or more downstream channels. The random latency spikes have a noticeable impact, it's certainly not just something which is only visible on a BQM.

The VM forum is full of irate gamers complaining about latency issues and trying to get a SH2AC instead.
I would strongly advise those people seeing issues to investigate if it's actually their SH3 causing issues or something else. I play plenty of fast-paced games and don't have any issues. 20 bonded channels, as well. Certainly, performance is definitely better than a SH1. I bet there's not a single person on those forums asking for a SH1 over a SH3. You're underestimating how bad the SH1 really is.
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Old 30-04-2017, 04:06   #14
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Re: SH3 Question

Quote:
Originally Posted by pip08456 View Post
Because it always has been and always will be a pile of excretia.


I've had Virgin since 2012 and have never had issues with my SH1.

95%+ of the time I have had the full speed that I pay for and very very stable ping in multiple games.

The only issue I have is the past few months where I am having to restart my router.

I am only asking about SH3 as there is a huge thread on the VM forums about it being rubbish for gaming and gaming online is something that is important for me when it comes to internet and stability.


Quote:
Originally Posted by cje85 View Post
it appears to get worse based on how many downstream channels you have. If all 24 channels are used the latency spikes are massive. With only 8 or 10 channels the latency is much less (but still worse than the SH2).


I have 8 Downstream channels on my SH1 would there be more with a SH3?

Last edited by justasking92; 30-04-2017 at 04:09.
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Old 30-04-2017, 11:39   #15
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Re: SH3 Question

Quote:
Originally Posted by Kushan View Post
I would strongly advise those people seeing issues to investigate if it's actually their SH3 causing issues or something else. I play plenty of fast-paced games and don't have any issues. 20 bonded channels, as well. Certainly, performance is definitely better than a SH1. I bet there's not a single person on those forums asking for a SH1 over a SH3. You're underestimating how bad the SH1 really is.
No one is asking for a SH1 but many are asking for SH2AC and reporting problems with gaming that started the moment they switched to a SH3.

If the Hub actually doesn't have latency issues which impact performance you have to wonder why there's a firmware update being rolled out in the US which reduces latency (surely no need?), plus legal action against Arris and Netgear for continuing to sell modems powered by the Puma 6.
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