After 13 years with Virgin
05-05-2012, 23:22
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#31
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Still REIGNING
Join Date: Jun 2009
Location: Hell
Age: 48
Posts: 5,956
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Re: After 13 years with Virgin
After 13 years with a virgin I would be leaving
Sorry but I thought someone would have come out with this comment.
Coat got and out the door
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05-05-2012, 23:39
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#32
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Permanently Banned
Join Date: Apr 2011
Age: 56
Services: XL TV, XL Phone, 30mb BB, 1TB Tivo
Posts: 3,722
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Re: After 13 years with Virgin
Too obvious
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06-05-2012, 11:42
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#33
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Inactive
Join Date: Feb 2009
Location: Newport
Services: 152meg BB.
XL TV, Sky Sports and Sky Movies (HD), 1TB TiVo and a 500GB TiVo box.
Posts: 979
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Quote:
Originally Posted by carlwaring
Quote:
Originally Posted by thunderlips
only saving money cause i pointed this out if i hadnt i would still have been paying over the top ! and i had only signed a 12 month contract a few weeks earlier and was made to sign another one a few weeks later to reduce my bill to what it should of been in the first place ! UNDERSTAND NOW IS IT CLEAR ?
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Yes. You have to sign a new contract every time you re-negotiate. That you already signed a new one recently is entirely irrelevant. Is THAT clear now?
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Easy now my fuzzy little man peach.
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06-05-2012, 12:42
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#34
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
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Posts: 20,915
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Re: After 13 years with Virgin
Quote:
Originally Posted by thunderlips
i did not expect anything for free ! the point was i only signed up for a new 12 month contract a few weeks before ! but to get my bill reduced as it should of been in the first place i had to sign a new contract again !
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New product new contract.
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06-05-2012, 13:31
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#35
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Inactive
Join Date: Dec 2007
Location: Derby's
Age: 62
Services: V.I.P.
Posts: 42
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Re: After 13 years with Virgin
Quote:
Originally Posted by Peter_
New product new contract.
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I agree entirely but.....I've been with virginmedia from day one, had VIP collection since release date which as crept up fron £75 to at present £105 pm
So I rang Virgin last week after seeing the new VIP Collections offers as i have been out of contract for years although i'm still a virgin payer.
I asked for the VIP collection offer were it's half price for 6 month then £90 but the lady said thats for new customers Sir, not for you who is paying £105 a month and still as the V+ box, old 256 ambit modem and 20mb BB!!!!
So my argument with her was that if i took on the new VIP offer i would have a new product/ new contract
so therefore becoming a new customer again!!!
she wouldn't budge
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06-05-2012, 13:57
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#36
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cf.mega poster
Join Date: Sep 2011
Location: North-West Kent
Services: VIP
Posts: 2,887
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Re: After 13 years with Virgin
Isn't the fact that they let you out of a contact you'd willingly agreed to just a few weeks earlier actually a point in Virgin's favour?
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06-05-2012, 14:04
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#37
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The Invisible Woman
Cable Forum Team
Join Date: Jun 2003
Location: between Portsmouth and Southampton.
Age: 71
Services: VM XL TV,50 MB VM BB,VM landline, Tivo
Posts: 40,160
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Re: After 13 years with Virgin
Here's hoping Nor will return and let us know what he has actually decided upon and how it's going for him..Otherwise I see no point in reading this thread.
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06-05-2012, 18:26
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#38
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Permanently Banned
Join Date: Apr 2011
Age: 56
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Posts: 3,722
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Re: After 13 years with Virgin
Quote:
Originally Posted by Ramraider
so therefore becoming a new customer again!!!
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Which, of course, you wouldn't. Unless you want to lose all your accrued discount?
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06-05-2012, 20:20
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#39
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Inactive
Join Date: Dec 2007
Location: Derby's
Age: 62
Services: V.I.P.
Posts: 42
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Re: After 13 years with Virgin
Quote:
Originally Posted by carlwaring
Which, of course, you wouldn't. Unless you want to lose all your accrued discount?
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what discount!!!! thats why i want the half price offer that new customers are being offered!! Virgin have never given me anything in 15yr except bill increases
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06-05-2012, 21:10
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#40
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Permanently Banned
Join Date: Apr 2011
Age: 56
Services: XL TV, XL Phone, 30mb BB, 1TB Tivo
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Re: After 13 years with Virgin
Weird
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07-05-2012, 13:20
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#41
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Inactive
Join Date: Jun 2003
Location: Scotland
Age: 48
Posts: 1,028
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Re: After 13 years with Virgin
Oooft, thanks for all the replies and advice. I am interested in anyone's view on it, which is why I posted. I have spoken to retentions and their plan was to reduce my services to reduce my monthly bill.
My package:
1 Tivo (which I paid £150 for)
2 V+ boxes
50MB Broadband
Telephone (very bottom package as I don't use the phone)
TV XL
Sky Sports
I don't have Sky Movies. I don't have any Premium HD channels.
Bill comes to £105 per month.
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07-05-2012, 13:33
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#42
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Inactive
Join Date: Jan 2007
Location: Chatham Kent
Services: Virgin VHDX1 Tivo X2 100mg B/B and Telephone (VIP)
IPhone,Ipad
Posts: 318
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Re: After 13 years with Virgin
Quote:
Originally Posted by Superblade7
Check out the VM website, the new 'Collections' seem to be saving people some money if the are suitable for you.
Failing that, price up an equivalent package with Sky and then (if you are out of contract) give retentions a call and say Sky have offered me .... what can you do to match? They are usually pretty good about it and should offer you a better deal.
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thank you I will do
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07-05-2012, 14:27
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#43
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Inactive
Join Date: Mar 2011
Location: Glasgow
Age: 70
Services: XL Tv
2 x V6
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Posts: 156
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Re: After 13 years with Virgin
@ Nor. that does seem to be a lot your paying as i have,
1 TB TiVo
500 GB TiVo
V+HD
TV XL
Phone XL
50MB BB
Sky Movies
Sky Sports
Sky Premium HD
for £106.47
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07-05-2012, 14:47
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#44
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Inactive
Join Date: Jun 2003
Location: Scotland
Age: 48
Posts: 1,028
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Re: After 13 years with Virgin
Quote:
Originally Posted by scotmac
@ Nor. that does seem to be a lot your paying as i have,
1 TB TiVo
500 GB TiVo
V+HD
TV XL
Phone XL
50MB BB
Sky Movies
Sky Sports
Sky Premium HD
for £106.47
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Thanks for that Scot.
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07-05-2012, 14:54
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#45
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,296
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Re: After 13 years with Virgin
Quote:
Originally Posted by scotmac
@ Nor. that does seem to be a lot your paying as i have,
1 TB TiVo
500 GB TiVo
V+HD
TV XL
Phone XL
50MB BB
Sky Movies
Sky Sports
Sky Premium HD
for £106.47
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Thats good value as l am being charged £117.71 for
Talk Unlimited
1 TB TiVo
500 GB TiVo
V HD box
50MB BB
Sky Movies SD
Sky Sports SD
TV XL
Phone line rental
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