50M Think Broadband Ping Monitor Results (POST YOURS) - Page 15

pabscars · 06-04-2011, 19:35

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Something funny has been going on with my connection, its been randomly dropping out for a couple of hours, and just checked the TBB ping monitor and you can see the packet loss.

It's working again at the moment, just wondering if Vm have taken my complaint seriously and actually started to do something about it.

Time will tell

craigj2k12 · 06-04-2011, 19:47

Quote:

Originally Posted by pabscars

Something funny has been going on with my connection, its been randomly dropping out for a couple of hours, and just checked the TBB ping monitor and you can see the packet loss.

It's working again at the moment, just wondering if Vm have taken my complaint seriously and actually started to do something about it.

Time will tell

have you got maintainence broadcasts in the log?

---------- Post added at 19:47 ---------- Previous post was at 19:36 ----------

Quote:

Originally Posted by pip08456

I'm told it will settle within 10 days, apparently even Infinity has to go through the "Training" pereiod. I'll keep an eye on it and report back occasionally.

Connections pretty much rock solid though.

if it goes through the training period, that means that the DLM is handling your line profile and it may increase SNR to stable the connection, which could reduce your speed

pabscars · 06-04-2011, 19:58

Just been on India but unfortunately the lady TS agent was lets just say, not much use,,,,,,,

She wanted to log into my superhub and change a few settings

I politely declined the offer and asked her to check my upstream SNR and she just kept saying my DS power levels were fine lol.

Ah well,,,, I will just have to suck it and see this evening again and if it drops out ring back with my fingers crossed.

craigj2k12 · 06-04-2011, 20:04

try getting through to UK tomorrow, iv only had one dealing with offshore and it went considerably well. my downstream power levels were well out of spec so she picked it up straight away and booked me an engineer

pabscars · 06-04-2011, 20:06

Re: Maintenance broadcasts craig just what looks like a T3 nothing else, see below

Time Priority Description
Wed Apr 06 05:59:00 2011 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC4;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;

---------- Post added at 20:06 ---------- Previous post was at 20:04 ----------

I did notice while the connection was down that the superhub had no IP address

pip08456 · 06-04-2011, 20:10

Quote:

Originally Posted by craigj2k11

if it goes through the training period, that means that the DLM is handling your line profile and it may increase SNR to stable the connection, which could reduce your speed

I'll have to wait and see.

pabscars · 06-04-2011, 20:27

Quote:

Originally Posted by craigj2k11

try getting through to UK tomorrow, iv only had one dealing with offshore and it went considerably well. my downstream power levels were well out of spec so she picked it up straight away and booked me an engineer

Yep will give the CEO's office a bell again, my power levels are fine now I've attenuated it down a shed load, because when I removed the V+ box the DS shot up to about +15dBmv, so I stuck the splitter back on (capped the 2nd unused connection) and then stuck the 6 dB FPA on and its now 1.5 ish which should be in the sweet spot.

---------- Post added at 20:19 ---------- Previous post was at 20:14 ----------

I'm not stressing over it tonight, the wife's out galavanting, so I'm gonna get my game face on

While the cat's away and all that

---------- Post added at 20:27 ---------- Previous post was at 20:19 ----------

Quote:

Originally Posted by craigj2k11

doesnt look very stable, lots of spikes, at least VM connections have reliably high jitter

I'd swap ya pip, in a heart beat

Chrysalis · 06-04-2011, 20:32

pip's graph aint perfect, not too surprising I guess with how cheaply infinity is been sold for but overall the latency/jitter still beats VM.

pip08456 · 06-04-2011, 20:41

Quote:

Originally Posted by Chrysalis

pip's graph aint perfect, not too surprising I guess with how cheaply infinity is been sold for but overall the latency/jitter still beats VM.

As craig said DLM is handling the connection ATM and will attempt to stabalise the connection. Won't really know til next week.

Overall so far it is a better connection and simple tasks like web browsing is better, pages load faster even than when I was on my 100Mb trial (now cancelled).

craigj2k12 · 06-04-2011, 20:47

Quote:

Originally Posted by Chrysalis

pip's graph aint perfect, not too surprising I guess with how cheaply infinity is been sold for but overall the latency/jitter still beats VM.

I know, but as I have brought up a few times, VM's service is contended differently to DSL services

---------- Post added at 20:47 ---------- Previous post was at 20:45 ----------

Quote:

Originally Posted by pip08456

pages load faster even than when I was on my 100Mb trial (now cancelled).

if ping is lower, then they will do, remeber, ping is reaction time from you, to the web server, then back to you again. pages on US web servers will load slower than those hosted in the UK, as the response time is greater to the US, as its that much further away

pip08456 · 06-04-2011, 20:52

Quote:

Originally Posted by craigj2k11

I know, but as I have brought up a few times, VM's service is contended differently to DSL services

---------- Post added at 20:47 ---------- Previous post was at 20:45 ----------

if ping is lower, then they will do, remeber, ping is reaction time from you, to the web server, then back to you again. pages on US web servers will load slower than those hosted in the UK, as the response time is greater to the US, as its that much further away

I did know that craig