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Think Broadband Ping Monitor Results (POST YOURS)
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Old 22-09-2013, 22:55   #4006
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Is the SH2 on v26 firmware?

Is the reset always associated with a failed SW upgrade message (which shouldn't affect you aty all)?
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Old 22-09-2013, 23:04   #4007
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Modem is v26, the call centre had me do a factory reset. Normally with reset I just get

downstream locked followed by TOD established.
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Old 22-09-2013, 23:56   #4008
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Factory reset is a waste of time. It clears all your settings and puts the firewall, IP flood detexct and a whole load of stuff on that you're better having switched off.
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Old 23-09-2013, 00:13   #4009
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Re: Think Broadband Ping Monitor Results (POST YOURS)

My IP address changed recently (from an 86.x.x.x address to a 81.x.x.x), so I'm guessing some kind of segmentation has taken place(?) and the graph is showing a marked improvement. Gone are the hillocks that used to populate the graph at peak times and speed is still good.

This is with SH2 and 26 firmware. The speed test results are over wireless (a 5GHz USB adapter on my desktop).

The peaks are (I'm assuming) my Samknows device.

Sawbridgeworth area (CM21)



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Old 23-09-2013, 12:04   #4010
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Quite a bit of constant packet loss after an outage yesterday

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Old 24-09-2013, 21:38   #4011
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Re: Think Broadband Ping Monitor Results (POST YOURS)

[img]Download Failed (1)[/img]

This is my currents graph now that the super hub 2 has been replaced with super hub 1.
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Old 24-09-2013, 22:02   #4012
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:
Originally Posted by fordprefect View Post


This is my currents graph now that the super hub 2 has been replaced with super hub 1.
Would have kept the SH2 it is far far better.
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Old 24-09-2013, 22:02   #4013
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Anyone fancy interpreting this one?

Superhub 2 latest firmware - Router mode.

My Broadband Ping
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Old 24-09-2013, 22:12   #4014
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Which firmware is it running? Early versions of firmware made the graph look terrible but it would generally seem to not affect the connection at all.

edit, just seen you said latest firmware, the yellow is higher than i would expect it to be, i am sure Seph has a good opinion on this.
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Old 24-09-2013, 22:58   #4015
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:
Originally Posted by SnoopZ View Post
Would have kept the SH2 it is far far better.
Well considering that the 2nd super hub 2 replacement still lead to lots of disconnections and far greater latency. I stick to using this hub and my own router, oh and both were on the latest firmware, also I didn't ask for hub 1 the technician did it, and told me how thats whats happening now when people are getting probs.
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Old 27-09-2013, 21:19   #4016
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Re: Think Broadband Ping Monitor Results (POST YOURS)



Looking great on sh2 after firmware update
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Old 28-09-2013, 12:08   #4017
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:
Originally Posted by Risco View Post
Anyone fancy interpreting this one?

Superhub 2 latest firmware - Router mode.

My Broadband Ping
My Modem went offline yesterday while at work and it has much improved. Any ideas what happened?


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Old 28-09-2013, 12:26   #4018
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:
Originally Posted by Risco View Post
My Modem went offline yesterday while at work and it has much improved. Any ideas what happened?
That red block indicates that your WAN IP address has changed; this, in turn, suggests that an area resegmentation has been completed and you have been moved to a new CMTS and/or line card. If you have before/after modem stats to compare, this can be easily confirmed or otherwise.
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Old 28-09-2013, 12:32   #4019
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:
Originally Posted by Sephiroth View Post
That red block indicates that your WAN IP address has changed; this, in turn, suggests that an area resegmentation has been completed and you have been moved to a new CMTS and/or line card. If you have before/after modem stats to compare, this can be easily confirmed or otherwise.
Ahh I see, well here is my latest log

Quote:
Downstream Channels
Lock Status Channel ID Frequency Modulation Rx Power RxMER Pre RS Errors Post RS Errors
Locked 63 315000000 Hz 256 QAM -0.6 dBmV 36.8 dB 9399 328
Locked 57 267000000 Hz 256 QAM -0.9 dBmV 37.6 dB 4017 434
Locked 58 275000000 Hz 256 QAM -0.9 dBmV 37.1 dB 3398 367
Locked 59 283000000 Hz 256 QAM -1.3 dBmV 36.8 dB 4271 383
Locked 60 291000000 Hz 256 QAM -1.2 dBmV 37.1 dB 4954 353
Locked 61 299000000 Hz 256 QAM -0.8 dBmV 36.8 dB 6243 367
Locked 62 307000000 Hz 256 QAM -0.7 dBmV 37.1 dB 7477 363
Locked 64 323000000 Hz 256 QAM -0.5 dBmV 37.1 dB 8365 396
To reset the Pre and Post RS error counts please use the Downstream screen under the router status screen available from the login page.

Upstream Channels
Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Locked 2 31000000 Hz ATDMA 51.3 dBmV 16QAM 6400000 Hz 5120 Ksym/sec
NotLocked 0 0 Hz 0 dBmV 0 Ksym/sec
NotLocked 0 0 Hz 0 dBmV 0 Ksym/sec
Locked 1 37600000 Hz ATDMA 51.3 dBmV 16QAM 6400000 Hz 5120 Ksym/sec
Here is my previous

Quote:
Downstream Channels
Lock Status Channel ID Frequency Modulation Rx Power RxMER Pre RS Errors Post RS Errors
Locked 63 315000000 Hz 256 QAM -0.1 dBmV 37.1 dB 1992 346
Locked 57 267000000 Hz 256 QAM -0.4 dBmV 38.3 dB 1025 420
Locked 58 275000000 Hz 256 QAM -0.5 dBmV 37.9 dB 928 394
Locked 59 283000000 Hz 256 QAM -0.8 dBmV 37.1 dB 1011 356
Locked 60 291000000 Hz 256 QAM -0.7 dBmV 37.4 dB 1109 348
Locked 61 299000000 Hz 256 QAM -0.3 dBmV 37.4 dB 1422 358
Locked 62 307000000 Hz 256 QAM -0.2 dBmV 37.6 dB 1614 377
Locked 64 323000000 Hz 256 QAM 0.0 dBmV 37.6 dB 1747 361
To reset the Pre and Post RS error counts please use the Downstream screen under the router status screen available from the login page.

Upstream Channels
Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Locked 1 37600000 Hz ATDMA 50.8 dBmV 16QAM 6400000 Hz 5120 Ksym/sec
NotLocked 0 0 Hz 0 dBmV 0 Ksym/sec
NotLocked 0 0 Hz 0 dBmV 0 Ksym/sec
Locked 2 31000000 Hz ATDMA 50.8 dBmV 16QAM 6400000 Hz 5120 Ksym/sec
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Old 28-09-2013, 13:23   #4020
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Re: Think Broadband Ping Monitor Results (POST YOURS)

So that analysis of mine can't be confirmed. You seem to be on the same line card and CMTS because nothing's changed.

Did you have to set up a new TBB or was the red bloxck an overnight outage?
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